06-27-2019 07:14 AM
You can download the update manually (it's on the XDA Developers website) and use "adb sideload" to install it. Even though it's not intended for the "reteu" software channel, it still installs and it works!
I've had three staff from Lenovo now confirm they wont be pushing this update out for the EU customers because they stupidly call this a "safety feature".
06-27-2019 07:19 AM
Download available here - OTA_Package
06-27-2019 11:36 AM
Thanks for also keep trying to solve this, glad to see I'm not the only one not giving up...
I really have no idea how to do all that what you suggest. Read it, but I am Dutch and do not understand all that technical stuff, although I'm rather technical. But there are given several options I see and now don't have any idea what way to follow.
Is there a simple way to explain all the exact steps for me to take?
06-27-2019 12:26 PM
I also miss the fluency in flash/Rom/etc lingo to do this easily.
Still can't believe Lenovo/Moto won't fix this obvious kill of usable audio (for me the problem is mainly with watching videos. Calls and alarm still kinda work well enough)
If I successfully changed the rundown battery I will try this whole flash/bootloader install a go
06-28-2019 05:38 AM
It's a lot easier than it sounds, honestly.
As part of the Android Studio you use for making apps, there's something called the "ADB" which is a piece of software developers use to transfer things to and from a computer via USB.
You can download the SDK Tools without the whole studio, and that will have the ADB software you need.
So, install that, download the update, restart the phone in recovery mode, and then you can use the command ADB SIDELOAD to send the update to the phone and install it.
I can try and make a tutorial of needed but I'm not likely to get the chance for a few days.
07-12-2019 12:32 AM - edited 07-12-2019 01:25 AM
I am happy to read that it will fix the audio issues.
I want to fix it to but still don't understand exactly what to do, where to go, what to download and install.
I really hope you or someone else can make a post with all the exact steps and links, in the most simple way...
07-13-2019 01:14 PM
Me and my cousin also this problem after update. And service centre says that phone has mother board issue. Audio working of phone totally gone. No sound during call also. And YouTube shows error. And audio is skipped and not palying in app and gmusic.
If you get reply and solution then tell me.