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andrey23
Blue Screen Again
Posts: 1
Registered: ‎12-02-2018
Location: US
Views: 143
Message 1 of 2

Moto G4 Plus XT1644 turned off and I am not able to turn it on

Hi Community

 

Today my Moto G4 Plus turned off in my pocket and I am not able to turn it on. Battery was between 80 and 100%. Charging for a an hour or so for now, white light is blinking on the bottom, but no any response on the buttons. Tried Power + Volume Up, Power + Volume Down - no repsonse. Bought in august 2017, year of warranty ended 3 months ago. So what can be done to restore except going to repair shop?

 

Regards

 

Senior MotoAgent
Senior MotoAgent
Posts: 731
Registered: ‎10-08-2015
Location: IN
Views: 71
Message 2 of 2

Re: Moto G4 Plus XT1644 turned off and I am not able to turn it on


@andrey23 wrote:

Hi Community

 

Today my Moto G4 Plus turned off in my pocket and I am not able to turn it on. Battery was between 80 and 100%. Charging for a an hour or so for now, white light is blinking on the bottom, but no any response on the buttons. Tried Power + Volume Up, Power + Volume Down - no repsonse. Bought in august 2017, year of warranty ended 3 months ago. So what can be done to restore except going to repair shop?

 

Regards

 


Hi andrey23,

 

Welcome to Forums,

 

Sorry for the inconvenience caused. We suggest you that it would be best to bring this to the Repair Service because we are unable to properly evaluate your phone since we cannot see it.

 

Click here for the same.

 

We appreciate your patience.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

 

 

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