05-08-2018 07:28 PM
05-09-2018 05:12 AM
Disappointing to see that Lenovo is burning Motorola's reputation. This is my second Moto G, I had a first gen as well. It was a great phone, this one is a pale comparison. Shuts down every night if I don't plug it in. I keep coming back month after month expecting that Lenovo will have a fix; but to my disappointment, just more excuses. Before you say it again, asking your customers to troubleshoot your problem is not customer support. Guess Lenovo doesn't want to ever sell me another device in my lifetime...seems like a poor marketing plan. I'll check back next month to see if you f actual have a fix or are still just stonewalling your customers.
05-09-2018 08:47 AM
05-09-2018 10:26 AM
05-09-2018 10:50 AM
Hi naguib. Well if your phone is new then the updates will be new. After having this problem I came to this forum and so many are having this problem. Some people say battery and some say software. I just dont see it as a battery problem since after restarting the phone the battery is not at zero. Good luck and I am just glad I still have an old fashioned alarm clock. This phone almost made me late for work because it shut down but just glad I woke up on my own.
05-09-2018 11:44 AM
I did not know that newer machines of the same model can come out with newer updates. I had the impression that phones of a given model keep same version of OS regardless of release date. Thanks. Glad you still have your alarm clock.
05-09-2018 12:51 PM
Well I really liked this phone. Previously I had a Windows Nokia phone that was great but just did not have third party support. This phone was given to me as gift. So as this is my first andriod phone I could be wrong on many of things.
05-11-2018 05:27 AM
Hi, I have a question for the Admin or whomever may know the answer: Why is my kudos button deactivated (color gray instead of red). That happened right after I poster a "quick reply" two or three days ago. Some 20 minutes ago, however, the buttons were active again only for a few minutes then turned gray again. Any axplanation? Thanks.
05-11-2018 07:42 AM
I was fed up with my G4 turning off and was about to buy a new phone but took mine to my local phone repair shop and got them to put a new battery in. It's been on for 2 days now without switching off so I hope it's been sorted now, will report back on how it's going.