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Paper Tape
Posts: 2
Registered: ‎06-13-2019
Location: CA
Views: 326
Message 1 of 2

Moto G4 play no service


I've seen a few posts on this and i have tried some but still i get no service on my moto g4 play. 


Here is some background. 

* Started June 11th.  I can't see any updates that happend during then.  

* tried another sim card and still the same problem

* moved my sim card to Samsung and Moto E5 and works

* ran the batch file seen in youtube, still no serivce

* cleared my cache, no service

* ran in safe mode, still no service

* reset my network settings - This seem to had fixed it.  I got service for half a day but then I lost service. 

* saw notes that to change to 2g from LTE and then to 3G I would get service.  I did get 2 G service for about 10 minutes then lost it

* dialed *#*#4636#*#*.  Cellular radio is on

* phone hasn't been dropped.  It is in perfect shape. 


I am out of ideas.  For now I've moved my sim to Samsung J3.  I would like to go back to my Moto G4 play as I like that interface better.


any ideas or help would be appreciated.   



Paper Tape
Posts: 2
Registered: ‎06-13-2019
Location: CA
Views: 237
Message 2 of 2

Re: Moto G4 play no service

after a week or so, I seem to have service now.  I am not sure what is going on.  I did delete some apps but I had not installed any new ones when I lost service.   I am using the same SIM card.  I will have to monitor it.  

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