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zudheer
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Posts: 6
Registered: ‎09-05-2016
Location: IN
Views: 653
Message 1 of 6

Moto G4 plus charging issue, service center suggested motherboard replacement??

For the past few weeks,  my moto g4 plus is not charging properly.  It was showing 'USB Charging ' when connected to AC adapter. When I try unplugging and re connecting,  at some specific angles it will show 'AC Charging ' Clearly it is the complaint of the charging port of thr device . And I can't really understand why there is a need for motherboard replacement for this issue? ?

Senior MotoAgent
Senior MotoAgent
Posts: 1,030
Registered: ‎10-08-2015
Location: IN
Views: 573
Message 2 of 6

Re: Moto G4 plus charging issue, service center suggested motherboard replacement??

Hi zudheer,

 

Greetings from Motorola,

 

We’ve received your concern and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns. Please check your inbox for service request number.


Thanks & Regards
Nikh
Lenovo-Moto Support

zudheer
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Posts: 6
Registered: ‎09-05-2016
Location: IN
Views: 531
Message 3 of 6

Re: Moto G4 plus charging issue, service center suggested motherboard replacement??

Later I took the device to a local service center (Not authorized to Motorola). And that guy fixed the issue without changing the Motherboard(PCB). 
It all costed me 400 rupees

8770909820
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Registered: ‎12-29-2018
Location: US
Views: 251
Message 4 of 6

Re: Moto G4 plus charging issue, service center suggested motherboard replacement??

Moto G4 plus charging issue and very big problem please return motherboard

8770909820
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Message 5 of 6

Re: Moto G4 plus charging issue, service center suggested motherboard replacement??

Please replacement this motherboard Innova company
8770909820
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Posts: 3
Registered: ‎12-29-2018
Location: US
Views: 248
Message 6 of 6

Re: Moto G4 plus charging issue, service center suggested motherboard replacement??


@zudheer wrote:

Later I took the device to a local service center (Not authorized to Motorola). And that guy fixed the issue without changing the Motherboard(PCB). 
It all costed me 400 rupees


Ok

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