10-18-2017 04:26 PM
10-19-2017 12:16 PM
Since the September's security update to the moto g4 plus. The vibration stopped working correctly. Sometimes work, and sometimes stops working. Before the update it was working fully and correctly. Also, seems to work with long and strong vibration. Like a call, enabling flashlight, etc. But for example, with keyboard typing or short and light vibrations sometimes work, and sometimes stops. It seems its NOT a hardware issue, the mechanical piece doesn't seem clogged or making any sound when it stops working (like if it was stuck, or problems with lubricant) I cleared the cache and it still stopa working. Any tips? Anyone have the same problem after the security update? Thanks
I suggest doing a clear cache partition. This may help clear out temporary files caused by the recent update. Hope it helps.
10-20-2017 04:45 PM
10-28-2017 09:49 PM
I don't think it's a hardware issue, as it came with september security patch. And I'm too having the same issue and this is just being havoc since I missed some important calls as my phone is always on silent and it does not vibrate.
While using keyboard the key press makes the phone vibrate but it suddenly stops while typing and I can't be sure that I typed the letter or just missed it. LENOVO please fix this bug asap.
11-05-2017 12:17 PM
Hi Support Team,
Even I have the same problem and it's definitely not a hardware issue.
Can you pls confirm on this and release an update to fix this.
01-08-2018 01:35 PM