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PC2
Serial Port
Posts: 20
Registered: ‎06-22-2016
Location: IN
Views: 767
Message 1 of 7

Moto g4 plus not supporting instagram any more after 8.1

Plz fix it I am totally fedup after updating 8.1  not able to install Instagram plz fix 

Senior MotoAgent
Senior MotoAgent
Posts: 4,764
Registered: ‎03-05-2018
Location: US
Views: 742
Message 2 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

Hi PC2,

 

Thanks for reporting. Are you seeing any error message? Can you please go to Play store and look for Instagram? Then kindly send me a screenshot sample. Also, is that the only app you can't install? Let me know. 

 

Best regards,
Rich
Motorola Support

PC2
Serial Port
Posts: 20
Registered: ‎06-22-2016
Location: IN
Views: 690
Message 3 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

Hey Rich i tried to upload screenshot shot but choose file option not working for me its showing on play store your device is not compatible with this version while trying to install Instagram from play store

Senior MotoAgent
Senior MotoAgent
Posts: 4,764
Registered: ‎03-05-2018
Location: US
Views: 662
Message 4 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

Hi PC2,

 

This is odd. Could you please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here

 

Best regards,
Rich
Motorola Support

 

 

Motog4plus16839
What's DOS?
Posts: 2
Registered: ‎04-13-2019
Location: IN
Views: 295
Message 5 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

 
Motog4plus16839
What's DOS?
Posts: 2
Registered: ‎04-13-2019
Location: IN
Views: 293
Message 6 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

I am sending you some screenshot

Senior MotoAgent
Senior MotoAgent
Posts: 4,764
Registered: ‎03-05-2018
Location: US
Views: 146
Message 7 of 7

Re: Moto g4 plus not supporting instagram any more after 8.1

Hi PC2Motog4plus16839,

 

We'd like to further look into this. Can you please update your profile with current phone, carrier and serial number -- this will help me investigate. See here for the instruction. Also, we recommend contacting the developers of Instagram as well. 

 

Best regards,
Rich
Motorola-Lenovo Support

 

 

 

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