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Nadie1
Paper Tape
Posts: 2
Registered: ‎02-07-2019
Location: US
Views: 124
Message 1 of 3

My device says its storing more than I downloaded

On my Moto g4, it tells me I have 16 Gb total of storage space, 5.06 is used for the Android OS. It then says that my total shared storage is 10.44 GB. But when I look at all the parts of my shared storage, it only adds up to about 2.5 GB. Please help.

Senior MotoAgent
Senior MotoAgent
Posts: 4,102
Registered: ‎03-05-2018
Location: US
Views: 58
Message 2 of 3

Re: My device says its storing more than I downloaded

Hi Nadie1,

 

Thanks for posting. I'd like to help. Does that include your gallery storage? 

 

Best regards,
Rich
Motorola Support

Nadie1
Paper Tape
Posts: 2
Registered: ‎02-07-2019
Location: US
Views: 28
Message 3 of 3

Re: My device says its storing more than I downloaded

No, it does not
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