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Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 807
Message 11 of 40

Re: No Oreo update in moto g4 plus after factory data reset

I have Uploaded My details As u mentioned. Kindly Please look into it.
Thank you .
EDP
Shilagh1
Fanfold Paper
Posts: 6
Registered: ‎02-22-2019
Location: IN
Views: 776
Message 12 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Thank you for replying.i updated my profile as per your instructions hope I get back my oreo update .once again thank you

Shilagh
Senior MotoAgent
Senior MotoAgent
Posts: 324
Registered: ‎02-11-2019
Location: PH
Views: 751
Message 13 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Hi Shilagh1,

 

I appreciate that. We'll look into this deeper and get back to you after. In the meantime, let us know if you have other questions.

 

Regards,
May
Moto Support

gsundar93
Blue Screen Again
Posts: 3
Registered: ‎03-01-2019
Location: IN
Views: 655
Message 14 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Hi Support team,

 

I also lost the update due to factory reset. It's been a week now Smiley Sad

 

Could you please help me?

 

 

Senior MotoAgent
Senior MotoAgent
Posts: 5,907
Registered: ‎12-04-2017
Location: IN
Views: 648
Message 15 of 40

Re: No Oreo update in moto g4 plus after factory data reset


@gsundar93 wrote:

Hi Support team,

 

I also lost the update due to factory reset. It's been a week now Smiley Sad

 

Could you please help me?

 

 


Hi, gsundar93,

 

Thank you for writing to us, please be informed that we are actively working on this. We will keep you posted once we have more information.

 

Regards,

Swaraj

Moto Support

gsundar93
Blue Screen Again
Posts: 3
Registered: ‎03-01-2019
Location: IN
Views: 635
Message 16 of 40

Re: No Oreo update in moto g4 plus after factory data reset

I have updated my profile with device information. Could you please have a look at it and make the update available for my device?

Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 628
Message 17 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Hello support Team,

 

Thank you for Replying

 

Same For me , lost the update after reset.

And i have already updated my profile.

Please look in to it and made update available for me.☺️

EDP
NeelSM
Paper Tape
Posts: 3
Registered: ‎03-05-2019
Location: IN
Views: 553
Message 18 of 40

Re: No Oreo update in moto g4 plus after factory data reset

It's already more than 20 days since I reset my phone after I saw Oreo Update Notification. Since then I'm waiting for the Update Notification to come up again and Trying to Check for the Update Manually too. But neither of the options seems to work. Where is the Oreo Update for me?

gsundar93
Blue Screen Again
Posts: 3
Registered: ‎03-01-2019
Location: IN
Views: 547
Message 19 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Hi,

 

I'm really happy that you are actively working to resolve the issue. But could you please let me know when you will provide the update to me?

Saikat_Paul
What's DOS?
Posts: 1
Registered: ‎03-06-2019
Location: IN
Views: 520
Message 20 of 40

Re: No Oreo update in moto g4 plus after factory data reset

I have also lost the update after 15 days till it not showing anykind of update notification so can you help me to resolve it?! Let me know this, reply ASAP.

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