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Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 713
Message 21 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Yeah Its 15th Day Today after reset. No signs of Update. please tell us when the update will come. 

How much we will have to wait. 

Please its i humble request . 

              Please help.

EDP
NeelSM
Paper Tape
Posts: 3
Registered: ‎03-05-2019
Location: IN
Views: 652
Message 22 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Already 25th day since the Update is gone after factory reset and never came back. How many days more will I have to wait?

NeelSM
Paper Tape
Posts: 3
Registered: ‎03-05-2019
Location: IN
Views: 577
Message 23 of 40

Re: No Oreo update in moto g4 plus after factory data reset

IS THERE ANYONE AVAILABLE TO RESOLVE OUR ISSUE? ARE WE SHOUTING AT DEAF EARS?

 

It's already more than a Month and still no resolution.

Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 563
Message 24 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Some people are saying that the update is withdawn by Motorola India on 21-22 February. Is it true?

When will they agian start providing? 

Any Senior Moto agent please reply.

EDP
DBW823
Paper Tape
Posts: 5
Registered: ‎03-24-2019
Location: US
Views: 462
Message 25 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Consider yourself lucky if you haven't received the update, read about all the problems, as you tube videos. I would trade you phones in a minute if I could.

Tushar0905
Paper Tape
Posts: 1
Registered: ‎11-01-2018
Location: IN
Views: 380
Message 26 of 40

Re: No Oreo update in moto g4 plus after factory data reset

It has been almost 2 months since people are getting Oreo update. My device is not getting notifications regarding update . Kindly help .
Will I get the Oreo update?
Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 376
Message 27 of 40

Re: No Oreo update in moto g4 plus after factory data reset

Yeah Same to me...They claim to give update by 18th april , its 3rd april today and no signs of update.

I afraid They might Change their last date AGAIN and making us to wait AGAIN.

if any one knows about this please help.

I request  for Help from moto agents.

EDP
drashi09
Paper Tape
Posts: 1
Registered: ‎04-05-2019
Location: IN
Views: 333
Message 28 of 40

Re: No Oreo update in moto g4 plus after factory data reset

I also uploaded my details ..plzz look into the matter

 

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 325
Message 29 of 40

Re: No Oreo update in moto g4 plus after factory data reset


@Ericpatel458 wrote:

Yeah Same to me...They claim to give update by 18th april , its 3rd april today and no signs of update.

I afraid They might Change their last date AGAIN and making us to wait AGAIN.

if any one knows about this please help.

I request  for Help from moto agents.


If you get a notice that there's an update waiting for you, and you decide that's a good opportunity to do a factory data reset, that actually might not be the best time to do that.  You'll probably just get skipped over for that wave and have to wait for the next wave of updates, maybe a week or so later.  

 

But really, people, if someone (who?) has promised you an update on 4/18, why are you complaining on 4/3 that you don't have it yet?  If there's really a promise in place, aren't there still 15 days to comply?

Ericpatel458
SCSI Port
Posts: 29
Registered: ‎02-22-2019
Location: IN
Views: 308
Message 30 of 40

Re: No Oreo update in moto g4 plus after factory data reset

First of all I atleast appreciate that someone replied.

Ok on to the point,

Moto had promised update a long ago (1.5 year i think). When they would give they didn't clarified.

Ok i had no complains.

Then they started updating G4plus from US in February , then wave came to india. And last date till all Indian was expected to get was 18th march right?

I hope you had info about that . Then They silently changed the date right on the last date 18 th march to 18 th april .

Well how cool was that.

Still i was not complaining at that time.

After asking so many times no one came to give solution.

Now you just read that and just giving excuses to wait for last date , asking how we can't complain untill 18 april . Well was i complaining before 18 th march? , we didn't knew that we were gonna stabbed again silently.

So now i am complaining. 

 

And yeah i am accepting that it was a Horribly bad idea to Factory reset the phone right after notification of update....but i haven't heard this kind of policy of skipping of update from other companies. And even if there was , then users was getting update in just 2-3 days , not in 2-3 months.

We are end consumers so we can compalian to company and it is a postpone date already out of your initial prompse.we have every right to complain.

 

And the whole update situation which was handled by Company is just can't acceptable and irrational. We are Asking just what the company has promised nothing more than that, nothing extra.

 

The expiratory date labelled on Food products and drugs doesn't mean that u can use the products till very last date. It means U have to consume it before the last date. So yaa we can expect the update before last date.

   

No offence , but i hope u understand

Thanks.

 

EDP
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