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1 Posts

08-21-2017

IN

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Not able to swipe photos right or left in the photos app

2017-08-21, 12:39 PM

Hi,

 

Whenever I open the photo app and tap on any photo visible on the photo app main page, I can see the photo but can not swipe to see he next or previous photo. Also when I tap on the thumbnail from where I can enter the folder to access all the photos let's say whatsapp folder, the photos never loads. Please advice what to do.

 

Another issue is back up to google drive is disabled by admin. How do i take backup of my phone which includes photos, contacts, apps, apps data etc before factory resetting it?

 

TIA,

Rahul

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5405 Posts

07-12-2014

US

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Re: Not able to swipe photos right or left in the photos app

2017-08-21, 17:16 PM

wrote:

Hi,

 

Whenever I open the photo app and tap on any photo visible on the photo app main page, I can see the photo but can not swipe to see he next or previous photo. Also when I tap on the thumbnail from where I can enter the folder to access all the photos let's say whatsapp folder, the photos never loads. Please advice what to do.

 

Another issue is back up to google drive is disabled by admin. How do i take backup of my phone which includes photos, contacts, apps, apps data etc before factory resetting it?

 

TIA,

Rahul


Hi Rahul,

 

You can try the steps here to create a backup of your data prior to a factory data reset.

 

Data - Transfer data from phone to computer (PC) - https://motorola-mobility-en-in.custhelp.com/app/home/device/motorola/moto-g4-g4-plus/topic/data/transfer-data-from-phone-to-computer-pc/1

 

Data - Transfer data from the device to the SD card - https://motorola-mobility-en-in.custhelp.com/app/home/device/motorola/moto-g4-g4-plus/topic/data/transfer-data-from-the-device-to-the-sd-card/1

 

 

Regards,

JM

Motorola Support

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1 Posts

08-23-2017

BR

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Re: Not able to swipe photos right or left in the photos app

2017-08-23, 5:08 AM

Gostaria de saber porque não consigo ativar a luz de notificação que tem inclusa no moto G4 ?

Qual a função se não pode ser ativada normalmente, há não ser fazendo o root que me faria perder diversas funções do aparelho!

Obg.

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