cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
shouryajain
Paper Tape
Posts: 3
Registered: ‎10-10-2016
Location: IN
Views: 9,676
Message 1 of 30

Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,885
Registered: ‎02-02-2016
Location: US
Views: 9,276
Message 2 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1


@shouryajain wrote:

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..


If all other sims work in slot 1, then i suspect the sim card. 


* Search box is your friend * I don't respond to PM if question belongs in forum
shouryajain
Paper Tape
Posts: 3
Registered: ‎10-10-2016
Location: IN
Views: 9,274
Message 3 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

The same SIM is working in other phones perfectly...

shouryajain
Paper Tape
Posts: 3
Registered: ‎10-10-2016
Location: IN
Views: 9,273
Message 4 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Same SIM is working perfectly in other phones
Highlighted
SU24
Paper Tape
Posts: 2
Registered: ‎11-03-2016
Location: IN
Views: 9,066
Message 5 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..

 
SU24
Paper Tape
Posts: 2
Registered: ‎11-03-2016
Location: IN
Views: 9,061
Message 6 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

EVEN I AM FACING THE SAME PROBLEM.. DID YOUR PROBLEM GOT RESOLVE?

 

ashokkadam
What's DOS?
Posts: 1
Registered: ‎11-05-2016
Location: IN
Views: 9,019
Message 7 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Absolutely same issue with me as well. Did you find solution?

Salilc
Blue Screen Again
Posts: 1
Registered: ‎11-06-2016
Location: IN
Views: 9,009
Message 8 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Solution: I faced same problem. I used following trick.

Moto g4 plus comes up with micro SIM holder ( I hope you preserved this) Take your Reliance Jio sim and make it nano sim. Insert nano sim into Moto g4 micro slot holder. Insert now inside first slot. It should work. I believe Reliance Jio micro sim size is not compatible with motog4. Hope it helps

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 8,958
Message 9 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Hi All,

 

To anyone having this issue, kindly provide the name of the SIM card you are using and please take a picture of the Front/Back of the SIM card.

 

Please take a moment as well to update your forum profile with the current IMEI or SN from your device.
Need help updating your profile? See here.

 

Thanks,

Joy

Motorola Support

Harshaligawande
Blue Screen Again
Posts: 7
Registered: ‎12-06-2016
Location: IN
Views: 8,604
Message 10 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

 
Top Kudoed Authors