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Rishukowsalaya
What's DOS?
Posts: 1
Registered: ‎12-18-2016
Location: IN
Views: 1,070
Message 21 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Can we claim for warranty????
Harshaligawande
Blue Screen Again
Posts: 7
Registered: ‎12-06-2016
Location: IN
Views: 998
Message 22 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Please resolve this issue asap.

Haven't heard from you since long.

Thanks

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 982
Message 23 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1


@shouryajain wrote:
Same SIM is working perfectly in other phones

Hi shouryajain,

 

Sorry if I've just responded now. Could you please try to use another JIO sim just to isolate the issue.

 

Thanks,

Joy

Motorola Support

Senior MotoAgent
Senior MotoAgent
Posts: 3,431
Registered: ‎10-05-2016
Location: PH
Views: 986
Message 24 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1


@Harshaligawande wrote:

Please resolve this issue asap.

Haven't heard from you since long.

Thanks


Hi Harshaligawande,

 

Does your phone has nano sim card adapter? If it happens that your sim card can be a nano sim card, you may try to place the nano sim card to its adapter and see if that works.Try to see this link and see if that works.

 

Regards,
Jess
Motorola Support

rb_003
What's DOS?
Posts: 1
Registered: ‎05-17-2017
Location: IN
Views: 672
Message 25 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Hi,

 

Post roaming, when I came back to my local place, the JIO sim stopped working. Later, I had to take both the sims out from sim slots and insert only JIO sim after rebooting. After a while, it started to work. This is an odd issue with moto g4+ but, it is working now. Smiley Happy

VSJ14
Paper Tape
Posts: 2
Registered: ‎11-24-2017
Location: IN
Views: 408
Message 26 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Hi.

 

I am also facing the same problem. JIO sim is not detecting in my MOTO g 4 plus sim2 slot.

Kindly help to fix.

 

Thanks

VSJ14

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Jiten06
What's DOS?
Posts: 1
Registered: ‎11-24-2017
Location: IN
Views: 400
Message 27 of 30

Re: Reliance JIO SIM Not detected in Moto g3 Slot 1

Hey I m having the same problem in Moto g3 please help,I am frustrated.

 


 

SureshRaut
Paper Tape
Posts: 7
Registered: ‎07-22-2017
Location: IN
Views: 111
Message 28 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

Me too having the same problem.

Looking for solution.

SureshRaut
Paper Tape
Posts: 7
Registered: ‎07-22-2017
Location: IN
Views: 108
Message 29 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

I thought I was the only one having this problem but there are many.

On top of that, Motorola doesn't seem to be serious providing some solution to this.

I will have to rethink twice before purchasing next Motorola.
arvinderss
What's DOS?
Posts: 1
Registered: ‎03-12-2019
Location: IN
Views: 85
Message 30 of 30

Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

I had the same problem but was able to solve it. There is very little room but if you wiggle the sim inside the slot, it will connect eventually. It seems that with Jio Sim the connectors do not align properly with the contact points on the sime card.

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