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Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-10-10, 14:09 PM

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-10-10, 20:31 PM

wrote:

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..


If all other sims work in slot 1, then i suspect the sim card. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-10-10, 20:35 PM

The same SIM is working in other phones perfectly...

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-10-10, 20:35 PM
Same SIM is working perfectly in other phones
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10-13-2016

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-10-13, 17:37 PM

I am also getting the same problem with Jio sim in slot1...what to do

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11-04-2016

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-11-04, 5:49 AM

When Reliance JIO Sim was entered in Slot 2, notification said that it should be entered in Slot 1. But when I entered the sim in slot 1 it was not detected.  However all other sims like vodafone, airtel are working fine. The phone is Moto G4 Plus. Please help me asap..

 
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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-11-04, 6:12 AM

EVEN I AM FACING THE SAME PROBLEM.. DID YOUR PROBLEM GOT RESOLVE?

 

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11-06-2016

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-11-06, 6:36 AM

Absolutely same issue with me as well. Did you find solution?

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-11-06, 14:50 PM

Solution: I faced same problem. I used following trick.

Moto g4 plus comes up with micro SIM holder ( I hope you preserved this) Take your Reliance Jio sim and make it nano sim. Insert nano sim into Moto g4 micro slot holder. Insert now inside first slot. It should work. I believe Reliance Jio micro sim size is not compatible with motog4. Hope it helps

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Re: Reliance JIO SIM Not detected in MotoG4 PLus Slot 1

2016-11-08, 16:35 PM

Hi All,

 

To anyone having this issue, kindly provide the name of the SIM card you are using and please take a picture of the Front/Back of the SIM card.

 

Please take a moment as well to update your forum profile with the current IMEI or SN from your device.
Need help updating your profile? See here.

 

Thanks,

Joy

Motorola Support

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