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03-06-2012

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Some contacts are not showing in WhatsApp

2018-02-13, 6:29 AM

For the past few days, the WhatsApp is not showing contact names of few contacts. It is showing jus the numbers.

 

I tried all solutions (refreshing the contact list, uninstalling and re-installing whatsapp), but the names are not showing. Approx 25% names are not showing.

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5988 Posts

12-04-2017

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Re: Some contacts are not showing in WhatsApp

2018-02-13, 8:45 AM

wrote:

For the past few days, the WhatsApp is not showing contact names of few contacts. It is showing jus the numbers.

 

I tried all solutions (refreshing the contact list, uninstalling and re-installing whatsapp), but the names are not showing. Approx 25% names are not showing.


Please follow these steps and let us know how this goes?

  • Reset app preferences > settings > apps > three dots on the top right > reset app prefrences 
  • Now perform clear data > Settings >> apps >> whatsapp > clear data >> uninstall any update >> force stop >> reboot >> reinstall the update >> reboot >> check

Hope this resolves the isseus.

 

-Swaraj

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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8 Posts

03-06-2012

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Re: Some contacts are not showing in WhatsApp

2018-02-13, 10:32 AM

No success

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5988 Posts

12-04-2017

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Re: Some contacts are not showing in WhatsApp

2018-02-14, 12:19 PM

wrote:

No success


Hi, punnvs.

 

Sorry about that, make sure you have allowed WhatsApp to access your phone's contacts in your phone's Settings app. In your phone's address book, make sure that all accounts and groups are set to "visible" or "viewable".

 

Try to sync your contacts : 

  1. Open your phone's Settings app > Accounts > WhatsApp.
  2. In the new screen, tap WhatsApp again > Menu Button > Remove account.
  3. Open WhatsApp > Contacts > Menu Button > Refresh.

Hope this helps.

 

Thanks,

-Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

02-27-2018

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Re: Some contacts are not showing in WhatsApp

2018-02-27, 20:10 PM

I have the same question I tried evwryrhinf but nothing works for me is it a whatsapp issue or moto g4 plus issue?

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3 Posts

02-27-2018

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Re: Some contacts are not showing in WhatsApp

2018-02-27, 20:26 PM

In whatsapp the name section is replaced by number ghatst why contacts shown as number and not names please fix this I have attached a screenshot with it

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3 Posts

02-27-2018

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Re: Some contacts are not showing in WhatsApp

2018-02-27, 20:58 PM

Uninstallef true caller everything is working fine. Contacts were linked with true caller removed that now all names are showin in whatsapp. This worked for me hope it will help others

 

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3 Posts

01-23-2017

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Re: Some contacts are not showing in WhatsApp

2018-08-28, 12:44 PM

no success. still problem exits

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5988 Posts

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Re: Some contacts are not showing in WhatsApp

2018-08-30, 13:02 PM

 wrote:

no success. still problem exits


Hi pasalaanandrao,

 

Do you mean the names are not displaying on the Whatsapp's app or the contacts are not showing at all?

 

Regards,

swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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1 Posts

01-02-2019

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Re: Some contacts are not showing in WhatsApp

2019-01-02, 5:32 AM

Thanks Agent_Swaraj, 

 

I Tried this on my G6 plus and it works.. thanks a ton!

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