cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
anhoxhrs
Blue Screen Again
Posts: 78
Registered: ‎08-11-2016
Location: IN
Views: 372
Message 1 of 6

Submitting device at service center

I wanted to know motorola policy of the service center like i had a issue with the motherboard,so it had to be replaced.So i had to wait for a month for the parts to arrive and my phone was there for a month in service center collecting dust.Now i am looking forward for getting my lcd replaced due to the screen retention issue.So i was thinking that can i give the phone when the parts arrive or will have to give it before?As i don't think they would be doing anything to the phone for a month.As my phone is almost okay except screen retention issue.This is my primary phone so giving the phone for a month is a big question.

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 367
Message 2 of 6

Re: Submitting device at service center


@anhoxhrs wrote:

I wanted to know motorola policy of the service center like i had a issue with the motherboard,so it had to be replaced.So i had to wait for a month for the parts to arrive and my phone was there for a month in service center collecting dust.Now i am looking forward for getting my lcd replaced due to the screen retention issue.So i was thinking that can i give the phone when the parts arrive or will have to give it before?As i don't think they would be doing anything to the phone for a month.As my phone is almost okay except screen retention issue.This is my primary phone so giving the phone for a month is a big question.


I can understand your concern anhoxhrs. May I know the service center name and location.

 

Thanks,

Joy

Motorola Support

anhoxhrs
Blue Screen Again
Posts: 78
Registered: ‎08-11-2016
Location: IN
Views: 363
Message 3 of 6

Re: Submitting device at service center

Abhinav technologies

Chinubhai tower,ashram road.

Ahemdabad,Gujarat,India.

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 359
Message 4 of 6

Re: Submitting device at service center


@anhoxhrs wrote:

Abhinav technologies

Chinubhai tower,ashram road.

Ahemdabad,Gujarat,India.


Thanks anhoxhrs. Please give me time to check for your concern.

 

Regards,

Joy

Motorola Support

anhoxhrs
Blue Screen Again
Posts: 78
Registered: ‎08-11-2016
Location: IN
Views: 291
Message 5 of 6

Re: Submitting device at service center

Any updates?

 

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 269
Message 6 of 6

Re: Submitting device at service center

Hi anhoxhrs,

 

The device needs to be submitted to the center. Once you have submitted it, you can message me your job sheet number and we'll let the service center know about it.

 

Joy

Motorola Support

Top Kudoed Authors