02-16-2017 09:48 AM - edited 02-16-2017 09:49 AM
Sir I updated my moto g4 plus as naught 7.o but now I am unable to download new apps from Google app store plz reply
Are you on data roaming? Can you please try downloading new apps from the Play Store using wi-fi? Are you getting any error messages?
Also, would you please update your profile with the IMEI number of your phone? Is it okay if we look into your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.
If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
02-17-2017 07:01 PM
I'm from Brazil and I'm having the same problem. Not only that, but various apps from my Moto G4 doesn't start anymore. I noticed that all the apps that are instaled AND/OR need to write on my mounted SD Card are like this. Spotify, Play Store, Astro Manager, Facebook, Whatsapp (only the media downloads), Evernote and even the Camera are not working. Sometimes, I see something like "FILE-RW-ERROR" at whatsapp. Any clues?