10-28-2019 05:30 PM - edited 10-29-2019 09:38 AM
Just got a message from Tracfone that I would soon have to upgrade my phone because of VoLTE service. Another site said the Moto G4 was compatable with it. I have no clue what I need to do for this. Can a G4+ work on this? Can I just ignore this and keep using the phone like always? Looking forward to some actual information. Thanks!
Sorry I should have given more info.
Moto G4+ running Android 8.1.0
on Verison CDMA network through Tracfone.
10-30-2019 07:42 AM
Thanks for posting. We are trying to look into this if the Moto G4 Plus can support VoLTE for Tracfone. We'll get back to you once we got an update from our support team.
12-02-2019 01:22 PM
Our team is still checking on this. Can you please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your check-in data to make sure of the software.
See here for the instruction. Thanks.