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06-21-2018

IN

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moto g4 charging issue due to loose charger or charging port issue

2018-06-21, 13:26 PM

I am having issue with charging my moto g4. I have to place my charger in a specific position to charge my mobile. I think it is an issue with the charging port of the mobile. Please help me to sort out this problem. Thank you 

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07-12-2014

US

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Re: moto g4 charging issue due to loose charger or charging port issue

2018-06-22, 16:56 PM

Hi prashant-bansod,

 

Please contact our local service center for further assistance. Here's the link to locate the one nearest you: http://motorola-mobility-en-in.custhelp.com/app/mcp/trackrepair2

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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04-08-2017

AU

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Re: moto g4 charging issue due to loose charger or charging port issue

2019-04-26, 9:52 AM

Hi 

did you manage to sort out the problem ?

I am having same issue

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5988 Posts

12-04-2017

IN

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Re: moto g4 charging issue due to loose charger or charging port issue

2019-04-26, 11:15 AM

 wrote:

Hi 

did you manage to sort out the problem ?

I am having same issue


Hi jibsoz,

 

Just to confirm, are you able to identify if its due to charging port or bad charger—either ways its hardware issue and needs to replaced. Please submit your device for service/repair.

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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