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prashant-bansod
What's DOS?
Posts: 1
Registered: ‎06-21-2018
Location: IN
Views: 1,353
Message 1 of 4

moto g4 charging issue due to loose charger or charging port issue

I am having issue with charging my moto g4. I have to place my charger in a specific position to charge my mobile. I think it is an issue with the charging port of the mobile. Please help me to sort out this problem. Thank you 

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 1,303
Message 2 of 4

Re: moto g4 charging issue due to loose charger or charging port issue

Hi prashant-bansod,

 

Please contact our local service center for further assistance. Here's the link to locate the one nearest you: http://motorola-mobility-en-in.custhelp.com/app/mcp/trackrepair2

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

jibsoz
Paper Tape
Posts: 1
Registered: ‎04-08-2017
Location: AU
Views: 303
Message 3 of 4

Re: moto g4 charging issue due to loose charger or charging port issue

Hi 

did you manage to sort out the problem ?

I am having same issue

Senior MotoAgent
Senior MotoAgent
Posts: 5,567
Registered: ‎12-04-2017
Location: IN
Views: 298
Message 4 of 4

Re: moto g4 charging issue due to loose charger or charging port issue


@jibsoz wrote:

Hi 

did you manage to sort out the problem ?

I am having same issue


Hi jibsoz,

 

Just to confirm, are you able to identify if its due to charging port or bad charger—either ways its hardware issue and needs to replaced. Please submit your device for service/repair.

 

Regards,

Swaraj

Motorola Support

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