06-21-2018 06:26 AM
I am having issue with charging my moto g4. I have to place my charger in a specific position to charge my mobile. I think it is an issue with the charging port of the mobile. Please help me to sort out this problem. Thank you
06-22-2018 09:56 AM
Please contact our local service center for further assistance. Here's the link to locate the one nearest you: http://motorola-mobility-en-in.custhelp.com/app/mcp/trackrepair2
**Please don't ask me questions by Personal Message; questions belong in the forums.
04-26-2019 04:15 AM
did you manage to sort out the problem ?
I am having same issue
Just to confirm, are you able to identify if its due to charging port or bad charger—either ways its hardware issue and needs to replaced. Please submit your device for service/repair.