06-03-2016 12:49 PM
Hi,,facing the same issue as described before .phone starting to touch automatically on the top left corner of notification.so much worried about that and ..should i go for a replacement ?? Also i attaching my imei number or my phone is ..1st one is -354115072097635
And second one is -354115072097643
06-09-2016 02:49 AM
Facing same issue ghost touching.. While charging.,Not everytime but facing.. Is its a hardware prblm or a softwre... Just tell us is it fix in a further update.. So we can wait for a nxt update
06-09-2016 08:06 AM - edited 07-13-2016 08:23 AM
We are still investigating this, and we don't have a plan yet for a remote fix. So we recommend exchanging or repair at this point if this is causing you a lot of trouble. Sorry for the inconvenience.
We recommend submitting your phone for repair if you are troubled by "ghost touches" when charging. The repair centers are equipped to correct this problem without changing hardware.
If you encounter a repair center that does not know how to fix this issue, please post the location and name of that center and we will reach out to them. Thanks!
06-09-2016 09:01 AM
06-09-2016 09:09 AM