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guitarman1962
Paper Tape
Posts: 3
Registered: ‎02-08-2019
Location: GB
Views: 395
Message 1 of 4

moto g6 play intermittent sound and noise

Bought a new moto g6 play on new years day 2019 from Argos store, and am experiencing ththe above problem. Took back to store but they said i need a refernce number from motorola so they can take it back. I would appreciate some advice on this please.

Senior MotoAgent
Senior MotoAgent
Posts: 332
Registered: ‎02-11-2019
Location: PH
Views: 320
Message 2 of 4

Re: moto g6 play intermittent sound and noise

Hi guitarman1962,

 

Thank you for reaching out. You can use your receipt that was given upon purchasing the device so you may return it to the place where you purchase it. We can try to do some troubleshooting steps to fix your phone. Can you give me more details on what is happening with it? And, what are the steps that you have done so far?

 

Regards,
May
Moto Support

guitarman1962
Paper Tape
Posts: 3
Registered: ‎02-08-2019
Location: GB
Views: 291
Message 3 of 4

Re: moto g6 play intermittent sound and noise

Hi May, thank you for the reply, but I have already returned the phone to the store a full refund. Thank you for your help, and keep up the good work.

 

Regards

 

Alan

Senior MotoAgent
Senior MotoAgent
Posts: 332
Registered: ‎02-11-2019
Location: PH
Views: 289
Message 4 of 4

Re: moto g6 play intermittent sound and noise

You're welcome, guitarman1962! We completely understand. Don't hesitate to communicate with us here in case you have other questions in the future, we are always here to help. 

 

Regards,
May
Moto Support

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