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11 Posts

06-19-2017

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 1:26 AM

It says my phone is up to date when checking for updates. So I don't seem to have access to the update either if others do.

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15 Posts

05-03-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 1:34 AM
I just completed the software update. The update is called a "Security Update" doesn't even mention the voice quality issue. Now my phone's Android Security Patch Level is May 1, 2017. I hope this is the software update to fix the VoLTE issue.
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42 Posts

04-06-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 1:47 AM

Is this through the normal Settings>About Phone>System Updates?

If so, it says mine is up to date...  but I'm still sitting on the January security patch.

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15 Posts

05-03-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 1:49 AM
Yes, it was through the normal setting system updates.
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41 Posts

06-23-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 2:03 AM

Only a small fraction of phones appear to be getting the security update so far, possibly based on a hash of the IMEI number or similar. Many manufacturers roll out updates in stages like this to limit the impact of any unexpected problems not found during testing, and allow further deployment to be frozen in that case.

I suspect this doesn't contain the promised Verizon fix either - it was only about a 50MB download (more substantial past updates have been 200+MB), the release notes mentioned nothing beyond the security patch, and no files were modified under /fsg, where some carrier-specific code segments are stored.

I did receive the update, but can't test this aspect since I'm on T-mobile, which was never affected by the VoLTE bug.

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35 Posts

04-12-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 2:10 AM

I don't see the update either.

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29 Posts

05-18-2016

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 2:48 AM

Remove Sim and check for update on wifi. That's how I got update. Once installed replace Sim and reboot.

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52 Posts

04-26-2008

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 3:12 AM

Matt, are you going to tell us when this is available? I would also like to know if overall voice quality will improve when we can us Volte

I know just enough to be dangerous!
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42 Posts

04-06-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 3:57 AM

Thank you Walext. Worked like a charm.

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52 Posts

04-26-2008

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-07-09, 5:54 AM

Can you use VoLTE after security update?

I know just enough to be dangerous!
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