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16 Posts

08-16-2017

United States of America

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Re: 5 Plus on Verizon - very poor call quality

2017-08-20, 21:03 PM

Paratwa,

  If you decide to go that route let us know if it works. Have messed with phone so much I don't want to do a factory reset if nothing is resolved.

 

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52 Posts

04-26-2008

United States of America

111 Signins

839 Page Views

  • Posts: 52
  • Registered: ‎04-26-2008
  • Location: United States of America
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  • Message 642 of 867

Re: 5 Plus on Verizon - very poor call quality

2017-08-20, 21:15 PM

How do we know when our phone has been updated? When I check for it in phone status it just tells me that I have the latest software. It doesn't give me the version or date it was installed.

I know just enough to be dangerous!
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9 Posts

08-12-2017

United States of America

8 Signins

118 Page Views

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  • Location: United States of America
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Re: 5 Plus on Verizon - very poor call quality

2017-08-20, 22:11 PM
Settings > scroll down to About Phone and touch and scroll down to Build #. Should be NPN25.137-43-5
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8 Posts

07-17-2017

United States of America

24 Signins

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Re: 5 Plus on Verizon - very poor call quality

2017-08-20, 22:48 PM

Same here. No update. Can't say im surprised

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37 Posts

07-19-2017

United States of America

123 Signins

341 Page Views

  • Posts: 37
  • Registered: ‎07-19-2017
  • Location: United States of America
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Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 0:33 AM

I might be willing to try a factory reset if it gets to be too much longer. But if the reason is the may update, I don't think it will help. In my experience, all the factory reset does is wipe your data and settings, it doesn't change the software version.

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29 Posts

05-18-2016

United States of America

119 Signins

595 Page Views

  • Posts: 29
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  • Location: United States of America
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  • Message 646 of 867

Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 0:35 AM

Hey TechyT from what I've been seeing the new update downgrades security patch to March 2017, since we updated to the May 2017 security patch maybe we're being blocked because we have a newer security patch. I don't know if this is what's going on. Has anyone gotten the Volte update if you were on the May 2017 security patch? Hopefully Moto reps will chime in on Monday and give us some info.

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Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 11:09 AM

Day 6. Guess what, still no update. ???

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29 Posts

05-18-2016

United States of America

119 Signins

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Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 12:22 PM

Same here no update!

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14 Posts

06-06-2017

United States of America

223 Signins

488 Page Views

  • Posts: 14
  • Registered: ‎06-06-2017
  • Location: United States of America
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  • Message 649 of 867

Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 12:50 PM

No update for me either

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18 Posts

04-25-2017

United States of America

126 Signins

515 Page Views

  • Posts: 18
  • Registered: ‎04-25-2017
  • Location: United States of America
  • Views: 515
  • Message 650 of 867

Re: 5 Plus on Verizon - very poor call quality

2017-08-21, 12:53 PM

Nada.

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