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13 Posts

06-28-2017

India

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  • Posts: 13
  • Registered: ‎06-28-2017
  • Location: India
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Android Messages App Not working Properly

2018-08-27, 7:07 AM

After update of Android Messages app I can not delete messages from mobile, though when I connect mobile through "messages for web", it only works, when I signed out from web it doesnot work to delete messages from my MOTO G5 PLUS Mobile, I have done clear the cache but, still it wont, please provide me the solution. Thanks,

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3657 Posts

03-04-2016

India

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  • Posts: 3657
  • Registered: ‎03-04-2016
  • Location: India
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  • Message 2 of 2

Re: Android Messages App Not working Properly

2018-08-27, 9:07 AM

 wrote:

After update of Android Messages app I can not delete messages from mobile, though when I connect mobile through "messages for web", it only works, when I signed out from web it doesnot work to delete messages from my MOTO G5 PLUS Mobile, I have done clear the cache but, still it wont, please provide me the solution. Thanks,


Can you please be more specific when you say you cannot delete messages? let us know how you are trying to delete the messages? You should be able to long press on one until the option to delete comes up, and then select multiple message threads from there, please share us the snaps shots of the same so that we can look in.

 

Thanks

Sandip

Moto Support



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