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09-14-2018

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Android stock phone dialer issue

2018-09-14, 16:53 PM

I have Android 7.1.1 installed on my G5S+. The moment I make a phone call the stock phone dialer shows up like the attached screenshot.

Note: This doesn't happen when I get a call from someone else.

I have tried to update security patch and tried to restart phone, disable n enable dialer but the problem still persists. Help required!!!

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28352 Posts

02-02-2016

United States of America

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Re: Android stock phone dialer issue

2018-09-17, 19:45 PM

 wrote:

Thank you @ AlphaDog. The safeboot option works but subsequently any permanent solution to the problem?


That means some app you installed is causing the issue. You have to figure out which one. You can try uninstalling one by one if you remember what was installed around the time the problem started. 

 

Sometimes it is easier to reset and install apps manually - that is what i do when some unknown issue pops up. I find it faster then going through all my apps. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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28352 Posts

02-02-2016

United States of America

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  • Posts: 28352
  • Registered: ‎02-02-2016
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  • Views: 132780
  • Message 2 of 5

Re: Android stock phone dialer issue

2018-09-14, 20:48 PM

 wrote:

I have Android 7.1.1 installed on my G5S+. The moment I make a phone call the stock phone dialer shows up like the attached screenshot.

Note: This doesn't happen when I get a call from someone else.

I have tried to update security patch and tried to restart phone, disable n enable dialer but the problem still persists. Help required!!!


Have you tested in safe mode?

 

To reboot into safe mode, tap the power button until you see power off on screen. Then tap and hold power off (on screen) and a new menu will appear to reboot into safe mode.


* Search box is your friend * I don't respond to PM if question belongs in forum
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6 Posts

09-14-2018

India

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  • Posts: 6
  • Registered: ‎09-14-2018
  • Location: India
  • Views: 84
  • Message 3 of 5

Re: Android stock phone dialer issue

2018-09-17, 18:58 PM

Thank you @ AlphaDog. The safeboot option works but subsequently any permanent solution to the problem?

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28352 Posts

02-02-2016

United States of America

5842 Signins

132780 Page Views

  • Posts: 28352
  • Registered: ‎02-02-2016
  • Location: United States of America
  • Views: 132780
  • Message 4 of 5

Re: Android stock phone dialer issue

2018-09-17, 19:45 PM

 wrote:

Thank you @ AlphaDog. The safeboot option works but subsequently any permanent solution to the problem?


That means some app you installed is causing the issue. You have to figure out which one. You can try uninstalling one by one if you remember what was installed around the time the problem started. 

 

Sometimes it is easier to reset and install apps manually - that is what i do when some unknown issue pops up. I find it faster then going through all my apps. 


* Search box is your friend * I don't respond to PM if question belongs in forum

0 person found this solution to be helpful.

This helped me too

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6 Posts

09-14-2018

India

5 Signins

84 Page Views

  • Posts: 6
  • Registered: ‎09-14-2018
  • Location: India
  • Views: 84
  • Message 5 of 5

Re: Android stock phone dialer issue

2018-09-18, 6:03 AM

Thank you @ AlphaDog. I was able to uninstall the app that was causing the issue.

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