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Jonnienashville
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Posts: 10
Registered: ‎10-18-2018
Location: US
Views: 1,417
Message 21 of 247

Re: Battery Life problem after update

Mine didn't even take that long.

Jonnienashville
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Posts: 10
Registered: ‎10-18-2018
Location: US
Views: 1,416
Message 22 of 247

Re: Battery Life problem after update

I've also noticed that my phone is downloading/updating apps and it's taking Forever!
mkyseth
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Posts: 4
Registered: ‎10-19-2018
Location: US
Views: 1,413
Message 23 of 247

Re: Battery Life problem after update

Sorry, I'm no expert. Just reporting what worked for me.

mkyseth
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Posts: 4
Registered: ‎10-19-2018
Location: US
Views: 1,411
Message 24 of 247

Re: Battery Life problem after update

Sorry, I'm no expert. Just reporting what worked for meScreenshot_20181020-174933.png

 

kinryuu
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Posts: 6
Registered: ‎08-16-2014
Location: US
Views: 1,394
Message 25 of 247

Re: Battery Life problem after update

Tried wiping partition cache, but no joy.  :-(

Ian416TO
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Posts: 6
Registered: ‎10-20-2018
Location: CA
Views: 1,626
Message 26 of 247

Battery life has shrunk drastically

In the last few days, the usability of my Moto G5,, purchased in the last year new, has radically changed. 

 

With wifi off I could easily have a fully charge last about 11 hours. I could easily play a white noise app for 8 hrs of sleeping. 

 

About two days ago that changed. Like some similar threads my phone would get stuck at 85% charge and wouldn't go higher. It would drain in just a few hours.

 

I followed suggestions in other threads: I wiped the cache. I tried to recalibrate the battery by letting it drain to 0%, charging it to 100% while powered off and charging for an hour or so past that. 

 

I just powered up the G5 now and with a 100% charge the battery page is saying Approx. 3 hours left." Three hours on 100%, even when I turn wifi off. I've been searching the web for about 23 minutes and I'm already at 83%. Is my battery just screwed? Why would it go from fantastic life to nothing over one day? 

 

Android 7.0, patch level July 1st  2018.

 

Any ideas or suggestions? Thanks. 

 

 

 

commodorefan64
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Posts: 30
Registered: ‎08-28-2014
Location: US
Views: 1,359
Message 27 of 247

Re: Battery Life problem after update

I got this BS from Moto Support on Twitter just now
@Moto_Support
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Replying to @CommodoreFan64
Hi, we understand the fact that you may experience unusual changes after an update, just let the software settle in and it should normalize in a few days. Thanks-Sri

10:48 PM - 20 Oct 2018
commodorefan64
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Posts: 30
Registered: ‎08-28-2014
Location: US
Views: 1,612
Message 28 of 247

Re: Battery life has shrunk drastically

I got this BS from Moto Support on Twitter, and I'm not buying it at this point in time.
@Moto_Support
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Replying to @CommodoreFan64
Hi, we understand the fact that you may experience unusual changes after an update, just let the software settle in and it should normalize in a few days. Thanks-Sri

10:48 PM - 20 Oct 2018
If they can't get this fixed, This very well might be my last Moto/Motorola/Lenovo phone.
Ian416TO
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Posts: 6
Registered: ‎10-20-2018
Location: CA
Views: 1,607
Message 29 of 247

Re: Battery life has shrunk drastically

Well, I haven't received any software updates since July 1st and this has just happened in the last few days. I see people talk about an August update. Never received it. 

KyleL
Paper Tape
Posts: 7
Registered: ‎10-20-2018
Location: US
Views: 1,347
Message 30 of 247

Re: Battery Life problem after update


@mkyseth wrote:
I did a wipe on the partition cache (google it for instructions). Problem solved!

I did the "clear cache" trick, and performance would return to normal for a few hours, but then resume draining way too fast.

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