10-22-2018 05:44 AM
Hey Anybody out there got any solution to battery drain problem and wifi drop issue. I'm having these problems after updating my phone to Oreo which is on 1 Aug 2018 System patch. After a long wait for Oreo update, Moto isn't able to provide a stable update. Now I'm frustrated.
10-23-2018 12:33 AM
So, I tried uninstalling Google Play everything in safe mode, and for a while it seemed to help. After ~24 hours I'm back to extreme battery drain, and again it's Google Play services leading the way on battery consumption. I'll keep charging it and see what happens...
10-23-2018 08:28 AM
Thanks for reporting. I'd like to help. Could you please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
Need help updating your profile? See here.
10-23-2018 09:47 AM
Same problem here, exteme battery drain and some overheating issues.
The strange thing is that I am running Android 7.0 with June security patch,
meaning that August update may not be the issue causing the problem.
I am currently monitoring the phone's behaviour for the last 3-4 days and
haven't tried a solution yet.
10-23-2018 10:37 AM
I don't know if this will help you or not, but my 1 year-old phone seemed to have a battery issue like you are describing as well. I tried letting it drain and total recharge a few times, but that didn't seem to do the trick. I think the key thing that i did to get it back to normal was to let it drain and then use an old non-Turbo charger that i had laying around to fully recharge the phone. I'm guessing that in my case it was some sort of battery calibration issue that got resolved this way.
10-23-2018 11:17 AM
I updated my profile to include the information you requested. I was still experiencing the battery drain problem as of yesterday; I charged my phone overnight, and am waiting for it to happen again today (hasn't happened yet).
Thanks for your assistance.
10-23-2018 02:39 PM
10-24-2018 10:45 AM - edited 10-24-2018 10:47 AM