cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Senior MotoAgent
Senior MotoAgent
Posts: 4
Registered: ‎08-30-2018
Location: US
Views: 617
Message 61 of 248

Re: Battery Life problem after update

Hello,
 
We're actively looking into these battery life reports I would be happy to assist you with this.  Instead of emailing that team (mentioned by yayakc) , can you please send me a private mesage with your IMEI and details regarding the battery drain?
 
The more details we can gather on any complaint makes it that much easier to investigate.  So, if you can send me the requested information, we can work together to find answers.
 
Becky
 
 
Ian416TO
Ctrl-Alt-Del
Posts: 6
Registered: ‎10-20-2018
Location: CA
Views: 529
Message 62 of 248

Re: Battery life has shrunk drastically

As the OP of this thread, I just want to reiterate that the last update on my phone was from July 1st. Nothing from August. 

Ian416TO
Ctrl-Alt-Del
Posts: 6
Registered: ‎10-20-2018
Location: CA
Views: 508
Message 63 of 248

Re: Battery life has shrunk drastically

Rich,

 

I've updated my profile as per your request.

mkyseth
Paper Tape
Posts: 4
Registered: ‎10-19-2018
Location: US
Views: 559
Message 64 of 248

Re: Battery Life problem after update

Update on these issues. My phone is back to normal. It had fallen back to about 7 hrs battery life and I started poking around some of the apps that were consuming power. I uninstalled Google Pay and my Gas Buddy App, wiped the cache partition AGAIN,  and I also went through the calibrating the battery process at this time and wala I had the phone on from 5:30 AM till 11PM and still had over 30% battery. Not sure what the magic combination is but for now my phone is back to being awesome.

 

Forgot: before I wiped the partition cache I did the 'uninstall updates' to the Google App. It has since reupdated itself to no ill effects....

oxfat
Paper Tape
Posts: 3
Registered: ‎10-24-2018
Location: US
Views: 462
Message 65 of 248

Re: Battery life has shrunk drastically

Update: My phone has been off the charger for 7 hours so far today. Some light web browsing, emails, and GPS. I'm at 73% still.  -ox

MikeSanta
Fanfold Paper
Posts: 3
Registered: ‎10-22-2018
Location: GR
Views: 418
Message 66 of 248

Re: Battery life has shrunk drastically

Hi guys,
I was facing the same issue as everyone. I own a Moto G5 Plus 

with the June security patch.


I performed a cashe wipe two days ago but nothing changed
immediately till yesterday afternoon, after a full charge things 

seem to have returned back to normal:

 

 1.png

 

Still no clue of what caused the malfunction though. Any 

latest explanation?

MikeSanta
Fanfold Paper
Posts: 3
Registered: ‎10-22-2018
Location: GR
Views: 491
Message 67 of 248

Re: Battery Life problem after update

Update:

 

I performed a cashe wipe two days ago but nothing changed
immediately till yesterday afternoon. After a full charge things 

seem to have returned back to normal:

 

 1.png

 

Still no clue of what caused the malfunction though. Any 

latest explanation?

Pistolpete1
Paper Tape
Posts: 3
Registered: ‎12-16-2017
Location: US
Views: 408
Message 68 of 248

Re: Battery life has shrunk drastically

Same here.  "Updated" last weekend, phone acted up and battery drained drastically all week.  I did nothing to try to solve the problem other than to begin shopping for a new phone.   And then yesterday all of a sudden phone went back to acting normally.  

 

Maybe prior to next update, Lenovo might issue a warning that your phone may go random for week before settling down?

Spodeeboy
Paper Tape
Posts: 1
Registered: ‎10-21-2018
Location: US
Views: 503
Message 69 of 248

Re: Battery Life problem after update

I started having major battery drain immediately after the latest update. I followed all tech instructions in order to remedy. Some temporary relief, but without fail, eventually the phone heats up and eats battery; sometimes while the phone is not even in use.
My IMEI: [Removed]
My Support Ticket # #181019-020519

 

Edited for Privacy.

Abhishek0011
What's DOS?
Posts: 2
Registered: ‎10-26-2018
Location: IN
Views: 563
Message 70 of 248

Re: Moto g5 plus problem after Oreo update

Moto g5 plus Oreo update, is very bugy update. Seriously never got such update from your side. I got following problem with is new Oreo updates.

 

1- Battery Performance is not good.

2- On call automatic it comes on speaker mode.

3- Bluetooth connectivity not good.

4- Wifi always disconnected by own.

5- Hotspot is not working.

6- Charging takes time, even with turbo charge.

7 - Camera not working properly.

 

Lots of bug i found in this update. And lenove is not focusing on this pls do needful as soon as possible.

Top Kudoed Authors