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musujyay
Paper Tape
Posts: 2
Registered: ‎01-10-2019
Location: US
Views: 966
Message 1 of 3

Call recorder app problem: With plug-in earphones only records my voice

Hi.  I've successfully used call recorder apps before, but now all of a sudden they don't record the other party's voice when I use a plug-in earphone.  Without the earphone they work fine.

 

Any ideas?

 

Thanks in advance,

M

Senior MotoAgent
Senior MotoAgent
Posts: 1,640
Registered: ‎03-04-2016
Location: IN
Views: 914
Message 2 of 3

Re: Call recorder app problem: With plug-in earphones only records my voice


@musujyay wrote:

Hi.  I've successfully used call recorder apps before, but now all of a sudden they don't record the other party's voice when I use a plug-in earphone.  Without the earphone they work fine.

 

Any ideas?

 

Thanks in advance,

M


Hi musujyay,

 

Thanks for posting, this has been discussed before Motorola phones generally do not support call recording. It's not part of the standard Android platform and we generally stay close to stock Android other than our own special enhancements.

 

Thanks

Sandip

Moto Support

musujyay
Paper Tape
Posts: 2
Registered: ‎01-10-2019
Location: US
Views: 856
Message 3 of 3

Re: Call recorder app problem: With plug-in earphones only records my voice

Thank you for the clarification.

-M

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