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Paper Tape
Posts: 3
Registered: ‎03-19-2017
Location: IN
Message 1 of 23 (9,912 Views)

Charging slowly moto g5 plus

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 

Senior MotoAgent
Posts: 3,422
Registered: ‎10-05-2016
Location: PH
Message 2 of 23 (9,774 Views)

Re: Charging slowly moto g5 plus


Spidey123 wrote:

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 


Hi Spidey123,

 

I appreciate you tried to reach us. Would you please be more specific on how your phone charges slowly? Just need to clarify for us to isolate the concern, thanks.

 

Regards,
Jess
Motorola Support

Paper Tape
Posts: 3
Registered: ‎03-19-2017
Location: IN
Message 3 of 23 (9,768 Views)

Re: Charging slowly moto g5 plus

Thanks..
But i solved my problem..actually usb cable wasnt fitted perfectly in charger...thats why it was charging slowly. Now its going super fast..
Paper Tape
Posts: 4
Registered: ‎03-23-2017
Location: IN
Message 4 of 23 (9,451 Views)

Re: Charging slowly moto g5 plus

Hi, is it charging quickly ? How much time it taking for 100%? 

Paper Tape
Posts: 3
Registered: ‎03-19-2017
Location: IN
Message 5 of 23 (9,439 Views)

Re: Charging slowly moto g5 plus

Yea its charging fast. It takes around 1 to 1.5 hour to fully charge phone.
In 20 mins the charge went up by 23%
What's DOS?
Posts: 2
Registered: ‎03-24-2017
Location: IN
Message 6 of 23 (9,325 Views)

Re: Charging slowly moto g5 plus

But real turbo charge is 60% charge reach in 30 minutes after go slowly 

Ctrl-Alt-Del
Posts: 7
Registered: ‎04-04-2017
Location: IN
Message 7 of 23 (8,087 Views)

Re: Charging slowly moto g5 plus

Hi! I wanted to ask you that do you charge in AC room? I charge in Non AC room early morning and it's just 27% in 30 minutes. rrkkalam@gmail.com 

Paper Tape
Posts: 3
Registered: ‎04-30-2017
Location: IN
Message 8 of 23 (7,292 Views)

Charging slowly moto g5 plus


Spidey123 wrote:

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 


 

Paper Tape
Posts: 2
Registered: ‎03-29-2017
Location: IN
Message 9 of 23 (7,075 Views)

Re: Charging slowly moto g5 plus

Mine took about 2 hours and 10 minutes to charge from 0 to 99% even while the phone was turned off.

Punch Card
Posts: 5
Registered: ‎05-19-2017
Location: IN
Message 10 of 23 (6,059 Views)

Re: Charging slowly moto g5 plus

hai , i bought on 19 march 17  in india , after 1 month of use once  before charging my battery charge was 37% , phone was switched on , but it takes more than 3 hrs  to charge up to 96%  (note - due to summer room temperature was 40-41 degree Celsius) . again when i charge 3 days later battery was shown 46 % but charging done at first 30 %  per 30 min . after 76 % , charge rate was little bit slow but total charging from 46  to  100 required 1 hr and 20 min and room temperature was 34-35 degree celsius , please tell me what is the cause , i am waiting for your valuable advice.

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