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Spidey123
Paper Tape
Posts: 3
Location: IN
18,468 Views
Message 1 of 26

Charging slowly moto g5 plus

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 

Senior MotoAgent
Senior MotoAgent
Posts: 3,430
Location: PH
18,248 Views
Message 2 of 26

Re: Charging slowly moto g5 plus


Spidey123 wrote:

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 


Hi Spidey123,

 

I appreciate you tried to reach us. Would you please be more specific on how your phone charges slowly? Just need to clarify for us to isolate the concern, thanks.

 

Regards,
Jess
Motorola Support

Spidey123
Paper Tape
Posts: 3
Location: IN
18,242 Views
Message 3 of 26

Re: Charging slowly moto g5 plus

Thanks..
But i solved my problem..actually usb cable wasnt fitted perfectly in charger...thats why it was charging slowly. Now its going super fast..
Ravikgm
Paper Tape
Posts: 4
Location: IN
17,925 Views
Message 4 of 26

Re: Charging slowly moto g5 plus

Hi, is it charging quickly ? How much time it taking for 100%? 

Spidey123
Paper Tape
Posts: 3
Location: IN
17,913 Views
Message 5 of 26

Re: Charging slowly moto g5 plus

Yea its charging fast. It takes around 1 to 1.5 hour to fully charge phone.
In 20 mins the charge went up by 23%
arulk8
What's DOS?
Posts: 2
Location: IN
17,799 Views
Message 6 of 26

Re: Charging slowly moto g5 plus

But real turbo charge is 60% charge reach in 30 minutes after go slowly 

rrkkalam
Ctrl-Alt-Del
Posts: 7
Location: IN
16,561 Views
Message 7 of 26

Re: Charging slowly moto g5 plus

Hi! I wanted to ask you that do you charge in AC room? I charge in Non AC room early morning and it's just 27% in 30 minutes. rrkkalam@gmail.com 

Rahul88
Paper Tape
Posts: 3
Location: IN
15,766 Views
Message 8 of 26

Charging slowly moto g5 plus


Spidey123 wrote:

My moto g5 plus was switched off and battery level was 8% and after an hour it just reached 22%. 


 

Avinash_13
Paper Tape
Posts: 2
Location: IN
15,549 Views
Message 9 of 26

Re: Charging slowly moto g5 plus

Mine took about 2 hours and 10 minutes to charge from 0 to 99% even while the phone was turned off.

motolover12
Punch Card
Posts: 5
Location: IN
14,533 Views
Message 10 of 26

Re: Charging slowly moto g5 plus

hai , i bought on 19 march 17  in india , after 1 month of use once  before charging my battery charge was 37% , phone was switched on , but it takes more than 3 hrs  to charge up to 96%  (note - due to summer room temperature was 40-41 degree Celsius) . again when i charge 3 days later battery was shown 46 % but charging done at first 30 %  per 30 min . after 76 % , charge rate was little bit slow but total charging from 46  to  100 required 1 hr and 20 min and room temperature was 34-35 degree celsius , please tell me what is the cause , i am waiting for your valuable advice.

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