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53 Posts

04-28-2017

IN

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Contacts getting clearing everyday from default dialer app

2019-05-15, 9:05 AM

Contacs getting clearing everyday from default dialer app on moto g5 plus since last week. This is serious issue we are facing. please fix this problem Asap.

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5996 Posts

12-04-2017

IN

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  • Message 2 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-15, 10:42 AM

Hi CM4,

 

Thanks for reporting, we have seen few reports on this and we are activily working on this. Will keep you posted once we here back from our team. 

 

In the meantime, please update your profile with the IMEI number of your phone? If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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53 Posts

04-28-2017

IN

183 Signins

900 Page Views

  • Posts: 53
  • Registered: ‎04-28-2017
  • Location: IN
  • Views: 900
  • Message 3 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-15, 14:32 PM
Thanks for the response.
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1 Posts

05-20-2019

GB

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  • Message 4 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-20, 9:33 AM

I have a Moto G5 Dual SIM and have exactly rthe same issue.  Please keep me updated as to how to fix/when this is resolved

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1 Posts

05-21-2019

IN

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  • Message 5 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-21, 9:18 AM
I am also facing same problem. I am using Moto G5s Plus.
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1 Posts

05-21-2019

US

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  • Message 6 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-21, 13:59 PM

Yep.  Me too.  My Fave Phone Contacts delete every night.  I called my carrier and they said to reset network settings - which, unfortunately, I did, and lost all my wifi passwords.  Issue still happening. WHEN will there be a fix for this???  Don't you guys actually test updates before pushing them out?? This is unacceptable on two levels.  One, because it happened in the first place, and two, becuase of the lag time in providing a solution.

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2 Posts

05-29-2019

US

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  • Message 7 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-05-30, 17:36 PM

Same problem here.  Any word on a solution? 

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17 Posts

04-20-2016

US

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  • Message 8 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-06-02, 22:15 PM

I too have been suffering from this issue, an it seemed to start in the middle of May. I have owned G5 for a couple of years, but it never happened before May 2019.  Was there a system update in May that triggered this issue?

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1 Posts

06-17-2019

IN

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  • Message 9 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-06-17, 4:54 AM

Same issue with me from last month in my motog5plus please resolve my problem

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2 Posts

07-11-2019

IN

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  • Message 10 of 15

Re: Contacts getting clearing everyday from default dialer app

2019-07-11, 9:07 AM

I am also facing same problem. Did we able to find a solution for it ? or it is still need to be fixed ? 

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