05-15-2019 02:05 AM
Contacs getting clearing everyday from default dialer app on moto g5 plus since last week. This is serious issue we are facing. please fix this problem Asap.
05-15-2019 03:42 AM
Thanks for reporting, we have seen few reports on this and we are activily working on this. Will keep you posted once we here back from our team.
In the meantime, please update your profile with the IMEI number of your phone? If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
05-21-2019 06:59 AM
Yep. Me too. My Fave Phone Contacts delete every night. I called my carrier and they said to reset network settings - which, unfortunately, I did, and lost all my wifi passwords. Issue still happening. WHEN will there be a fix for this??? Don't you guys actually test updates before pushing them out?? This is unacceptable on two levels. One, because it happened in the first place, and two, becuase of the lag time in providing a solution.
06-02-2019 03:15 PM
I too have been suffering from this issue, an it seemed to start in the middle of May. I have owned G5 for a couple of years, but it never happened before May 2019. Was there a system update in May that triggered this issue?