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4 Posts

04-09-2017

FR

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  • Message 21 of 46

Re: Do not Disturb randomly auto-enables

2017-12-20, 3:01 AM

Hello.

 

I didn't have any issue with my Moto G5 plus until Yesterday 11 PM 

 

Do not disturb mode litterally went crazy, by keeping enabling even When I turn it off.

 

Tapping the do not disturb icon to Switch off DND in notification panel immediately enables it again.

 

I don't have any scheduled dnd mode, but have the "Flip to silence" option on. It was working perfectly fine a few days ago.

 

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3 Posts

12-13-2017

IN

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  • Message 22 of 46

Re: Do not Disturb randomly auto-enables

2017-12-29, 3:57 AM

Just uninstall the moto mobility updates, there must be some sort of glitch in one of the updates. I was facing the same issue. Go to apps select Moto and then uninstall updates. 

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3 Posts

12-13-2017

IN

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  • Message 23 of 46

Re: Do not Disturb randomly auto-enables

2017-12-29, 3:58 AM
Just uninstall the moto mobility updates, there must be some sort of glitch in one of the updates. I was facing the same issue. Go to apps select Moto and then uninstall updates.
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2 Posts

05-25-2017

IN

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  • Message 24 of 46

Re: Do not Disturb randomly auto-enables

2018-01-31, 6:59 AM
Hi Ella,
I started noticing this problem first time today (31 Jan 2018) at around 11 AM IST.
I don't have any automatic rules set for DND nor flip enabled.
Have not updated any app/OS consciously in last few days.
Only unusual activity was, I used DND yesterday probably for first time on this particular phone.
Today when I noticed DND I used volume control to cancel and this got repeated a few times.
Tried other options of DND cancellations as well but it kept automatically shifting to DND after every
few seconds.
Restarting phone didn't help. I switched of my internet/cellular data (assuming it may be some remote controlled app); and that worked. Restarted my data after 30 mins and it seems stable for now.

Can there be any apps with this permission, how can we check and disable permission?

As of now I have enabled bug report shortcut, but hoping it doesn't reoccur.

-Priyank
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6 Posts

10-29-2017

BR

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  • Message 25 of 46

Re: Do not Disturb randomly auto-enables

2018-02-01, 23:42 PM

Here's the solution.

 

For some inconceivable reason Moto G5 has TWO Moto Actions apps installed in our phones. And one seems to mess up with the other.

 

So in order to fix it do the following:

 

Go to the play store and search for Moto Actions.

The top two results have the same icon (as of today).

One is called Moto Actions and the other is just Moto.

You'll notice that both are installed in your phone.

Open one of them and click on Uninstall (or Uninstall Updates).

After that, click at the menu at the top right corner, and uncheck Auto-Update.

 

That's it.

 

This solved my problem and I'm still able to use the dnd flip functiinality.

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2 Posts

02-04-2018

US

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  • Message 26 of 46

Re: Do not Disturb randomly auto-enables

2018-02-04, 21:12 PM

Same issue here! Deleting the second app also fixed the problem for me. I think this is a symptom of an underlying problem with how the update is installed.  The Moto Actions update should be installing as a hidden system level app update, but instead is installing as a separate regular app, and not actually updating the existing system app . Lenovo, please fix this !

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1 Posts

02-05-2018

IN

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  • Message 27 of 46

Re: Do not Disturb randomly auto-enables

2018-02-05, 11:56 AM
Even i am having the same problem
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2438 Posts

12-19-2016

PH

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  • Message 28 of 46

Re: Do not Disturb randomly auto-enables

2018-02-06, 22:31 PM

Hi Everyone, 

 

We have been trying to gather information on what may have caused this. If you may, please send us the bug report so I may forward it to our Engineers for further investigation. Please check the steps I provided. Thanks!

 

- Ella

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1 Posts

04-16-2018

PL

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  • Message 29 of 46

Re: Do not Disturb randomly auto-enables

2018-04-16, 19:46 PM

I was wondering what was going on with do not disturb... I don't remember exactly when, but I didn't notice it before the last security update. It just keeps switching on and off. First I thought it had sth to do with Spotify, because that's the last thing I installed. I will try restarting, booting into safe mode, clearing cache and whatever else was in this thread. Well, after about 10 minutes of switching on and off, it stopped now.

 

MotoG5 plus, kernel 3.18.31

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1 Posts

05-14-2018

MX

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  • Message 30 of 46

Re: Do not Disturb randomly auto-enables

2018-05-14, 18:13 PM

I'm having the same problem at random times. I tried ereasing the phone cache partition and worked fine for a few days, now it is doing it again. it goes on and off like every two seconds. I disabled the turn it face down to eneble DND moto action and it stoped doing it.

I have a Moto G5 plus and it is up to date.

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