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Shrey2
Fanfold Paper
Posts: 11
Registered: ‎03-29-2017
Location: IN
Views: 6,588
Message 11 of 69

Re: network issue while call

Hie anne ,

 

I have the same issue with speakerphone as well sometimes  so kindly suggest some solution. Because it happens ike at some place i am not able to talk at all and other places it is fine.

 

regards

 

Shrey kumar

srnath
What's DOS?
Posts: 1
Registered: ‎04-07-2017
Location: IN
Views: 6,555
Message 12 of 69

Re: network issue while call

I too am having the same issue while making calls. People on the other end of the call have problem understading what i say and the sound is all muffled... I used the same SIM on an earlier version of moto g and calls are crystal clear. Im not using any third party app for calls.

 

Thanks

Shrey2
Fanfold Paper
Posts: 11
Registered: ‎03-29-2017
Location: IN
Views: 6,553
Message 13 of 69

Re: network issue while call

hie anne,

 

 

As you can see below a number of customers are facing the same issue and it is quite annoying as the most important function of any phone is to let you talk and it is not possible in my some other people's phone so kindly reply to us asap and solve our issue because everyday i can't talk to people because of this issue so i need it fixed asap.

 

 

Thanking you

 

Shrey Kumar

DharmenJkr
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Posts: 3
Registered: ‎04-14-2017
Location: IN
Views: 6,534
Message 14 of 69

Re: network issue while call

Sir. I also facing this issue.. n this issue is only with G5 plus. Moto G turbo edition works awesome in that same places even all other smartphones of another brands works too well.. plz fix this.. many more problems we had with this G5 plus.. sir plz fix them soon. Hope moto team push an update soon.
Anwar08
Blue Screen Again
Posts: 5
Registered: ‎04-14-2017
Location: IN
Views: 6,529
Message 15 of 69

Re: network issue while call

I am also facing same issue. but i don't know it is related to network or some other bug. 

Motorola Admin Motorola Admin
Motorola Admin
Posts: 1,804
Registered: ‎02-11-2016
Location: US
Views: 6,506
Message 16 of 69

Re: network issue while call

Hello all,

 

I had a couple questions regarding this.

 

  1. What carrier are you using?
  2. Are you using VoLTE for your calls?

-Tom

Shrey2
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Posts: 11
Registered: ‎03-29-2017
Location: IN
Views: 6,504
Message 17 of 69

Re: network issue while call

 Hi tom

 

I am using vodafone india and no i am not using volte i am using regular call system.

 

Hope you come up with a solution soon because this problem is really irritating and we just can't talk on the phone due to this .

 

Regards

 

Shrey Kumar


@MotorolaTom wrote:

Hello all,

 

I had a couple questions regarding this.

 

  1. What carrier are you using?
  2. Are you using VoLTE for your calls?

-Tom


 

DharmenJkr
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Posts: 3
Registered: ‎04-14-2017
Location: IN
Views: 6,483
Message 18 of 69

Re: network issue while call

1. I'm using Vodafone & Jio Carrier & in both of Carrier I'm facing call & net connectivity issues.

2. I'm using both VoLTE & basic calling system for calls and both have problems. 

 

Please moto team, do something to fix all issues & bugs. Thank you.

DharmenJkr
Fanfold Paper
Posts: 3
Registered: ‎04-14-2017
Location: IN
Views: 6,482
Message 19 of 69

Re: network issue while call

1. I'm using Vodafone & Jio Carrier & in both of Carrier I'm facing call & net connectivity issues.
2. I'm using both VoLTE & basic calling system for calls and both have problems.

Please moto team, do something to fix all issues & bugs. Thank you.
Anwar08
Blue Screen Again
Posts: 5
Registered: ‎04-14-2017
Location: IN
Views: 6,478
Message 20 of 69

Re: network issue while call

Hello Tom,

1. I'm using AIRTEL 4G & Jio 4G Carrier & in both of Carrier I'm facing call connectivity issues.

2. I'm using both VoLTE & basic calling system for calls and both have problems. 

 

Please moto team, do something to fix all issues & bugs. Thank you.

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