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11 Posts

09-20-2019

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G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-09-27, 16:19 PM

I tried all the ideas I can find on the web and Verizon store could not fix it.

 

Also the IMEI number is missing from settings.  I know the phone is a few years old but don't I need that if I have do things like change a Sim card?

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4347 Posts

03-11-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-01, 15:42 PM

Hi Travistee2,

 

Thanks for posting. Is the GBoard up to date on the latest software? Can you send us the screenshot of the keyboard? For the IMEI, you can check the box of the phone if you still have it or ask your service provider since the IMEI is registered on their system after its activation. 

 

Best regards,
Zeke
Motorola Support



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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 1:51 AM

This the keyboard .

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4347 Posts

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 15:22 PM

Hi Travistee2,

 

Thanks for sending the screenshot. Is Voice typing turned on? You can access the keyboard settings in Settings > Language & Input > Virtual Keyboard > Gboard > Voice Typing > Use Voice Typing. You will need to also turn on "Show Suggestion Strip" which is the Text correction settings.

 

Best regards,
Zeke
Motorola Support



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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 20:23 PM
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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 20:24 PM
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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 20:25 PM

These are the choices I see.

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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 20:28 PM

Voice typing seems to be turned on.

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11 Posts

09-20-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 20:29 PM

I don't see the choice for " show suggestion strip"

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4347 Posts

03-11-2019

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Re: G5 plus :. Google keyboard microphone disappeared. Also IMEI is missing

2019-10-02, 21:26 PM

Hi Travistee2,

 

 The "show suggestion strip" is located inside the "text correction"

 

Best regards,
Zeke
Motorola Support



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