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2 Posts

02-27-2015

United Kingdom

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G5 won't make or receive calls

2020-01-27, 21:31 PM

My G5 with T-Mobile worked fine until recently. Now I can't make or receive calls. When I receive a call, G5 will ring and I can hear the caller. But the caller can't hear from me.

 

I try calling my landline, and G5 will show "dialing". But my landline phone won't ring.

 

Any hint what's going on? Thanks.

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1058 Posts

04-04-2018

IN

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  • Message 2 of 4

Re: G5 won't make or receive calls

2020-01-28, 10:48 AM

 wrote:

My G5 with T-Mobile worked fine until recently. Now I can't make or receive calls. When I receive a call, G5 will ring and I can hear the caller. But the caller can't hear from me.

 

I try calling my landline, and G5 will show "dialing". But my landline phone won't ring.

 

Any hint what's going on? Thanks.


Hi bit_confused,

 

Sorry to know about this. Can you test with a different SIM card and see if it's the same? Let us make sure if the network is working fine. Also, reset the network settings-- go to Settings > Network & Internet > tap on top right three dots > reset network settings. Let me know how it goes.

 

Regards,

Suman



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2 Posts

02-27-2015

United Kingdom

1 Signins

30 Page Views

  • Posts: 2
  • Registered: ‎02-27-2015
  • Location: United Kingdom
  • Views: 30
  • Message 3 of 4

Re: G5 won't make or receive calls

2020-01-28, 14:30 PM

Thanks for the response.

 

After removing and reinserting the SIM, G5 is back to normal and all calls work.

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1058 Posts

04-04-2018

IN

230 Signins

13368 Page Views

  • Posts: 1058
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 13368
  • Message 4 of 4

Re: G5 won't make or receive calls

2020-01-29, 5:51 AM

 wrote:

Thanks for the response.

 

After removing and reinserting the SIM, G5 is back to normal and all calls work.


Hi bit_confused,

 

Glad to know it's working fine now.

 

Regards,

Suman



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