01-31-2018 04:19 AM
I am also having the same issue with this mobile's hotspot. Motorola customer care suggested resetting app preferences, network reset, safe mode but all of these dont do anything. The issue still persists. Motorola guys need to do something. Motorola guys need to do something like replacing these defective pieces.
04-12-2018 09:04 AM
01-16-2019 01:57 PM
All have probs with hotspot.
Can access internet from phone via phone network.
Can link second device to phone via hotspot.
Cannot access internet from second device via hotspot.
Can access internet on phone network using hotspot generated from another Android device or an IoS device.
So it is not the phone network service provider.
The phone hotspot worked when I bought the phone a year ago.
It stopped working about 5 months ago.
Have tried reboot and clearing cache.
01-16-2019 02:10 PM
And I just fixed it. Hah!.
I found the following Youtube vid.
The fix described is to do the following...
Settings>Network>MobileNetwork>Advanced>AccessPointNames>"Click threedots in top right " > Reset to default.
Hope that it works for you.