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05-23-2017

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How to send bug report

2017-06-15, 13:36 PM

After taking bug report it's says to send but it open gmail app how to send bug report to help center??

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2 Posts

05-23-2017

IN

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How to send bug report

2017-06-15, 13:37 PM

After taking bug report it's says to send but it open gmail app how to send bug report to help enter??

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28302 Posts

02-02-2016

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Re: How to send for repair

2017-06-15, 13:40 PM

wrote:

After taking bug report it's says to send but it open gmail app how to send bug report to help enter??


Your title says repair, but your text talks about a bug report.

 

Which do you need? Whoever asked for the bug report should have told you how and where to send it. usually, you save a bug report to google drive, and pm the link to the person requesting it.

 

You don't want to post a public link to a bug report as it may contain sensitive data. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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28302 Posts

02-02-2016

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Re: How to send for repair

2017-06-15, 13:42 PM

Since i don't see any other posts by you previously, i have to suspect that no one has asked you for a bug report. 

 

If you have a problem, you should post the problem instead of posting a bug report. 

 

If your problem matches that in another thread, then please post in that other thread. 

 

Again, please don't post unsolicited bug reports. No one will review them. 


* Search box is your friend * I don't respond to PM if question belongs in forum

0 person found this solution to be helpful.

This helped me too

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15 Posts

06-25-2015

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Re: How to send for repair

2017-06-15, 14:11 PM

.

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3 Posts

09-04-2017

ID

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  • Message 6 of 11

Re: bugreport-NPS26.116-61-2018-01-30-15-03-29.zip

2018-01-30, 8:12 AM

Build info: sanders_retid_n-user 7.1.1 NPS26.116-61 74 release-keys
Serial number: ZY322GSFWT

 

bugreport-NPS26.116-61-2018-01-30-15-03-29.zip

 

please fix it....

thanks

 

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1100 Posts

04-01-2017

IN

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Re: bugreport-NPS26.116-61-2018-01-30-15-03-29.zip

2018-01-30, 9:24 AM

wrote:

Build info: sanders_retid_n-user 7.1.1 NPS26.116-61 74 release-keys
Serial number: ZY322GSFWT

 

bugreport-NPS26.116-61-2018-01-30-15-03-29.zip

 

please fix it....

thanks

 



What to fix? You haven't said any.

First thing you need to understand what bug report is.

When you have something problem or found a error,bug,crash,issue etc in your phone, usually you explain whats happening. But for Developers they couldn't understand properly what could be the issue.

So, what you need to do is, you capture a bug report and save it to Google drive and sharing the file link to the developer/moderator in Private Message.

That bug report contains all recent logs (in detail: what is happening in phone, where is your phone located, ip address, what apps opened and what are running, what info passed through internet, a complete list of system log for each fraction of second.)

So, in that file they could look for the problem you reported. And they could debug it and solve if needed.

 

Bug report contains your personal/sensitive info. So don't share that file publicly. Share it to only a Official Moto members/moderators/developers/volunteers.


Best Regards, Syed Zeeshan.
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1 Posts

11-03-2018

IN

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  • Message 8 of 11

Moto G5 plus hotspot problem

2018-11-03, 18:08 PM

After updating my moto g5 plus to 8.0.1 i am not able to use my hotspot and usb tethering options.. the other devices connect to my device but they are not able to have the internet access.. please help

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5405 Posts

07-12-2014

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  • Message 9 of 11

Re: Moto G5 plus hotspot problem

2018-11-05, 21:45 PM

 wrote:

After updating my moto g5 plus to 8.0.1 i am not able to use my hotspot and usb tethering options.. the other devices connect to my device but they are not able to have the internet access.. please help


Unexpected after an update. Try to reset your network settings. Go to Settings > System > Reset > Network settings reset > Reset network. Let us know if this helps.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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1 Posts

02-24-2019

BR

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  • Message 10 of 11

Relatório de bug por favor consertem isso

2019-02-24, 2:10 AM

Esta tendo um bug que quando eu boto para carregar a porcentagem da bateria esta Bugada do nada vai para 100% 50% vai baixando , aí quando eu tiro tá com a mesma porcentagem , mais tá carregando normal o único problema só este , me ajudem

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15 Posts

08-20-2018

IN

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  • Message 11 of 11

Re: How to send bug report

2019-10-26, 14:51 PM

https://drive.google.com/file/d/1EelGCQ56W9FkwUAQ6mpHRNPPYdSnAd8t/view?usp=drivesdk

 

 

 

This is a bug report taken today.

After latest update there is a lot of bugs.

Fix it fast please.

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