01-16-2019 04:14 AM - edited 01-16-2019 04:14 AM
I have a problem in my moto G5 plus mobile.. it's GPS problem so can u help me
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Sorry for the inconvenience that may have caused you. We request you to share us the more information on GPS issue so that we could assist you further accordingly.
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01-16-2019 07:04 AM
Hi, I have gps problem too!
01-16-2019 11:07 PM
Hi, I have gps problem too!Since android 8.1.0 update, Google Maps (and HERE weGo also) doesn't work at all. Before the update, the app was excellent and it worked even with "only device" geolocation. Even all other apps and services (like the one that tells you how much time you need to go to work depending on traffic) worked great.Now I must use "High precision" geolocation because all apps and services ask me to do that and plus Google Maps doesn't work at all!If I open the map my location is quite good (look at the attachment) but, if I try to use it while driving after I set destination and the fastest way to reach it, the navigation never starts and the cursor doesn't follow me.The application is always waiting for "find GPS signal" and I don't get directions.I need to fix It, because right now this app is useless (I alredy tried to reinstall the app).
Thank you for sharing the details. We request you to try these below checkpoints & let us know.
1. Go to Play Store & check there is an update for Google Maps & HERE WeGo app.
2. We request you to Uninstall the HERE WeGo app and check, how do Google Maps works?
3. Request you to check with WiFi network connection.
4. Also, set your Location mode as "High accuracy"
Thanks & Regards
05-21-2019 11:08 AM - edited 05-21-2019 11:12 AM
Maps does work but Here does not get a GPS fix. Reboot is the only solution but need that every day.
Here locks up lot of times. This is since a update of something.
07-05-2019 05:39 AM
I can confirm that after the lastest update 8.1.0, OPS28.65-36-11 on my Moto G5S plus, Google maps has become unusable. When I tell it to take me to a location, it instantly knows where I am and will tell me what the next turn is and how far to my destination, but then it gets completely frozen with "Searching for GPS." Tried multiple times with multiple reboots. Please help.
08-02-2019 11:49 AM
I've the problem that my traking does not work (starts between the 19.04.2019 and 25.04.2019). I get only start- and end-point and only few poits from my route (see attached pic) independent which software I use for tracking.