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02-11-2016

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Inserting a SIM Card into the US Moto G5 Plus

2017-04-06, 19:36 PM

All,

 

I know there has been some confusion floating around the web and on our forums about the SIM tray and how to insert the SIM Card on the Moto G5 Plus. I wanted to take a moment to clarify a couple things.

 

First, the US version of the Moto G5 Plus is Single-SIM only and does not support Dual-SIM.

 

Second, below are updated diagrams for how to properly install the SIM card and microSD Card into your Single-SIM Moto G5 Plus.

Please let me know if you have any questions.


-Tom



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1 Posts

04-10-2017

US

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Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-10, 15:41 PM

This is a nightmare.  I cannot move my music from my Samsung Galaxy 5 or my PC over to this awful phone, which is a Moto G 5th gen.  It is the most user unfriendly thing I've ever encountered.  I put in a storage card, and it isn't even recognised.  The slot where the cards insert is horrid.  What a mistake this was.  

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1 Posts

04-10-2017

US

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Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-10, 17:04 PM

Tom,

I might have tossed that little thing in the garbage, or I may have simply lost it, or I never got one.At any rate, I do not have that nasty little tool. I tried using a safety pin but was not successful. The Lenovo and the Motorola websites were no help. Any Suggestions? On the positive side, my battery will last forever since I can't use the phone. 

 

 

 

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9 Posts

01-27-2012

United States

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  • Message 4 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-12, 7:50 AM

Compeletely agreed. Bent pins with the stupid SIM/SD crappy tray, so replaced the device and it is still a total wreck: ghost types, freezes, wipes out phone calls and takes lousy substandard pictures.

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1 Posts

04-19-2017

US

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  • Message 5 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-19, 19:42 PM

Hi, my G5 plus is not recognizing the SIM when inserted as shown. Any suggestions? 

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1 Posts

04-26-2017

US

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  • Message 6 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-26, 15:07 PM

Opened my new Moto G5 Plus and was happy to read in the manual that "Your phone supports using two SIM cards" as I am going to Europe this weekend and would like to pop in a 2nd SIM. 

 

Actually, that's BS, as the tray only holds one SIM card.

 

But the rest of the world get's two?  

 

What's the reason for that, Mr. Moto?

 

 

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2 Posts

04-13-2017

CH

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  • Message 7 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-26, 19:05 PM
I have a bit the same issue,the display tells my SIM card is locked ,but I got a new one and had the same result even though the phone set up without SIM card works fine.Great phone without connection,well...What to do next?
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1 Posts

04-29-2017

US

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  • Message 8 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-04-29, 17:04 PM

Because of the confusion of 1 or 2 sim cards for the Moto G5 plus, I wrongly inserted the sim card and it jammed. How do I remove the jammed card? Thanks!

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1 Posts

05-01-2017

US

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  • Message 9 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-05-01, 19:18 PM

All versions of Moto G5 plus are dual sim? I wanna buy the 4gb ram and 64gb of storage but I wanna one with dual sim slots.

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6 Posts

05-11-2017

GB

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  • Message 10 of 34

Re: Inserting a SIM Card into the US Moto G5 Plus

2017-05-11, 10:39 AM

Hello Dave1947,

Did u manage to get a replacement key to open yr sim tray ?

 

 

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