03-12-2018 05:23 AM
I'm getting messages that my G5 internal storage is full but when I look at what's being used my phone shouldn't be that full. I've used 9.38 GB but only 2.43GB on apps and the rest is negligible.
What would be using all my internal storage and how do I fix it
03-12-2018 10:59 AM
Thanks for posting. I just checked mine and it seems to me that this is because of the videos on my phone. It's not showing on the Internal Shared Storage that I have videos, but when I go to Photos, I'm seeing that there are some videos that used up the internal memory.
03-12-2018 11:09 AM
If it is hidden videos taking up internal storage space, then the best solution would be to add an sd card as external storage and transfer all media to the card. Once all media has been transferred to the card set the camera app to save all new photos and videos to the external sd card.
03-13-2018 07:27 AM
There is a Google app called "Files to go" in the app store. See if it can help.
I tried "Files to Go" and it suggested a few files (GIF's & WhatsApp) so again cleared a few MB but nothing significant.
Thanks, but I'm still looking for a solution. Might have to do a Factory Reset and hope that works