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Jaz47
What's DOS?
Posts: 1
Registered: ‎09-11-2019
Location: IN
Views: 266
Message 1 of 3

Missing SD Card

 My SD card is formated as Internal Memory.

Now I am getting a message Scan Disk SD card missing reinsert this device even though the card is in the slot.

 

I have data on the SD card that I do not want to loose.

 

kapparecall
What's DOS?
Posts: 1
Registered: ‎09-07-2019
Location: US
Views: 228
Message 2 of 3

Re: Missing SD Card

The first thing you should try is to re-insert the microSD card and restart your phone. Then power on your phone and go to Settings > Storage to make sure the SD card is removed. Turn off your phone again and put the SD card back to its slot. Turn on the phone again to see if the SD card is removed unexpectedly again.

Senior MotoAgent
Senior MotoAgent
Posts: 27
Registered: ‎09-11-2019
Location: US
Views: 178
Message 3 of 3

Re: Missing SD Card

Hi Jaz47

 

Thanks for posting. Try to switch off your device first. Remove your SD card from your phone. Switch on your device and let the device start completely. Once your phone is booted up, turn off the device again. After it completely switches off, Insert your SD card inside the card slot properly. Now switch the device on and kindly observe if the same issue persists. 

 

Best regards,
Mike
Motorola Support

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