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10 Posts

07-25-2015

PT

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Moto G5 Battery Calibration

2017-06-27, 13:00 PM

I've charged the phone to 100% while it was off.

When I turn it on the battery percentage is at 92.

Is anyone else experiencing this?

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5418 Posts

07-12-2014

US

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Re: Moto G5 Battery Calibration

2017-06-27, 13:10 PM

wrote:

I've charged the phone to 100% while it was off.

When I turn it on the battery percentage is at 92.

Is anyone else experiencing this?


Hi mikearmagedon,

 

This is unusual. Let's try to re-calibrate the battery one more time. To calibrate the battery, hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. This process will reset the battery table and allow the phone to calibrate. Let us know what happens after.

 

 

Regards,

JM

Motorola Support

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10 Posts

07-25-2015

PT

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Re: Moto G5 Battery Calibration

2017-06-27, 13:15 PM

Thank you very much for the quick answer, I'll give it a try and post back the results.

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3 Posts

07-25-2015

IN

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Re: Moto G5 Battery Calibration

2017-10-29, 16:34 PM

My battery is reducing in my new Moto G5 S Plus when I connected my moto charger given in the box. Can you please hepl me in this issue??

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3 Posts

03-28-2019

IN

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Re: Moto G5 Battery Calibration

2019-03-28, 19:12 PM
  1. Again after recalibrating it at first it works well but after some time it shows the same problem when I charged it again.
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