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7 Posts

09-23-2018

India

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  • Message 1 of 22

Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-23, 4:14 AM

I upgraded my Moto G5 to android Oreo 8.1.0 yesterday. Since then the feature to lock screen by holding the fingerprint sensor isn't working most of the time.

I booted to safe mode, the same thing is happening, when it works itsi very smooth but when it doesn't work even rebooting doesn't help at all.

Am I the only one having this problem?

Is Motorola going to give another software update to fix this issue?

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2 Posts

06-19-2018

India

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  • Message 2 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-24, 12:24 PM
Bro are you from mexico or other part?
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7 Posts

09-23-2018

India

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  • Message 3 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-27, 2:26 AM
I'm from India
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521 Posts

12-29-2013

United States of America

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  • Message 4 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-27, 5:42 AM

 wrote:

Is Motorola going to give another software update to fix this issue?


They may fix it, but not until they get O released world wide.

 

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8 Posts

09-05-2018

India

19 Signins

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  • Message 5 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-27, 10:18 AM

From which city??

 

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8 Posts

09-05-2018

India

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  • Message 6 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-09-27, 10:19 AM
I didnt receive 8.1 update
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1 Posts

10-03-2018

India

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  • Message 7 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-10-03, 18:20 PM
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2 Posts

10-26-2018

United Kingdom of Great Britain and Northern Ireland

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  • Message 8 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-10-26, 12:48 PM
I'm from UK, and since Oreo update my fingerprint sensor is not as accurate as it was before update. I have done a factory reset of phone but no difference at all. Lenovo please fix this or you will lose my custom when the time comes to buy a new phone.
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2 Posts

10-26-2018

United Kingdom of Great Britain and Northern Ireland

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  • Message 9 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-10-26, 13:03 PM
Just booted phone into safe mode and fingerprint sensor still has lag (not as accurate as it was before update).
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1 Posts

10-27-2018

Qatar

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  • Message 10 of 22

Re: Moto G5 Fingerprint Issue after New Oreo 8.1.0 Update

2018-10-28, 15:00 PM
from qatar
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