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22 Posts

08-13-2015

United States of America

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  • Posts: 22
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Moto G5+ Messages app sound

2021-04-04, 22:06 PM

My messages app sound periodically changes from a valid sound file to a 5 digit number, which does not exist, and hence does not play any notification sound.

 

Any thought what the problem might be?

 

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2462 Posts

03-04-2016

India

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  • Posts: 2462
  • Registered: ‎03-04-2016
  • Location: India
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  • Message 2 of 2

Re:Moto G5+ Messages app sound

2021-04-05, 9:38 AM

@ hadron wrote:

My messages app sound periodically changes from a valid sound file to a 5 digit number, which does not exist, and hence does not play any notification sound.

 

Any thought what the problem might be?

 

Hi, 

 

Thank you for posting, can you test in Safe Mode and let me know if it behaves the same? Safe Mode will start the device without third-party applications running. To boot into Safe Mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe Mode appears. Restart the device to get out of Safe Mode. 

 

Regards

Sandip



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