cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
TJHartSJ
Paper Tape
Posts: 3
Registered: ‎05-20-2019
Location: US
Views: 972
Message 1 of 2

Moto G5 Plus Android 8.1.0 Update - Favorite Contacts Disappear

My partner and I both have Moto G5 Plus phones running the Android 8.1.0 update and using the supplied Moto Contacts app. Recently, Contacts that we've designated as Favorites ("speed dial") in the Phone app have been disappearing completely. I've only found two other general threads outside this Forum that have identified this problem. Speculation is that it's some sort of Google backup/sync problem, but no one I've found has identified a solution for this problem.

 

Anyone else experiencing this problem?

Slepowron
Paper Tape
Posts: 1
Registered: ‎11-22-2019
Location: US
Views: 49
Message 2 of 2

Re: Moto G5 Plus Android 8.1.0 Update - Favorite Contacts Disappear

I had the same issue. Go to contacts and STAR the ones you want to see in frequent screen. Solved my problem.

Top Kudoed Authors