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SasankSN
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Posts: 11
Registered: ‎04-16-2017
Location: IN
Views: 35,995
Message 7 of 90

Moto G5 Plus Battery Draining Fast

I recently purchased a Moto G5 Plus mobile. The battery quality is very poor it seems and is draining very fast. The battery gets exhausted in 4/ 5 hours time. It also drains a lot during idle/ standby time. Unable to fix this issue.. I stopped all sounds, vibrations, notifications etc and have stopped apps running in background too but in vein. Please help.

NithishLemburu
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Registered: ‎03-21-2017
Location: IN
Views: 22,138
Message 1 of 90

Moto g5 plus battery draining in stand by mode

In my Moto G5 plus phone battery is draining fast in stand by mode. It drops down to less than 10% from 90% within 7 hours.

Give me a solution for this issue.

Moto Sr Moderator
Moto Sr Moderator
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Location: US
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Message 2 of 90

Re: Moto g5 plus battery draining in stand by mode


@NithishLemburu wrote:

In my Moto G5 plus phone battery is draining fast in stand by mode. It drops down to less than 10% from 90% within 7 hours.

Give me a solution for this issue.


sounds like apps or signal is draining battery. Please provide battery graphs - screenshot first one, then tap on it and screenshot second graph that appears


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NithishLemburu
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Message 3 of 90

Re: Moto g5 plus battery draining in stand by mode

Im unable to send screenshots from Moto g5 plus it's not showing images in text. 

 

Moto Sr Moderator
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Message 4 of 90

Re: Moto g5 plus battery draining in stand by mode


@NithishLemburu wrote:

Im unable to send screenshots from Moto g5 plus it's not showing images in text. 

 


Not sure what you mean - but the easy way to post an image is to use the camera (photo) icon that is part of this input box for sending a message. 


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NithishLemburu
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Message 5 of 90

Re: Moto g5 plus battery draining in stand by mode

Sorry, the photo icon is not working in this phone. 

 

Moto Sr Moderator
Moto Sr Moderator
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Views: 22,046
Message 6 of 90

Re: Moto g5 plus battery draining in stand by mode

There is also a choose file button below the post message input box - you can try attaching a file. 

 

Otherwise, you will have to post pictures via another device. 


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Senior MotoAgent
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Views: 34,947
Message 8 of 90

Re: Moto G5 Plus Battery Draining Fast


@SasankSN wrote:

I recently purchased a Moto G5 Plus mobile. The battery quality is very poor it seems and is draining very fast. The battery gets exhausted in 4/ 5 hours time. It also drains a lot during idle/ standby time. Unable to fix this issue.. I stopped all sounds, vibrations, notifications etc and have stopped apps running in background too but in vein. Please help.


Hi SasankSN,

 

You can try basic troubleshooting steps in a video from this link. Hope it can help.

 

 

Regards,
Anne
Motorola Support

SasankSN
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Registered: ‎04-16-2017
Location: IN
Views: 34,908
Message 9 of 90

Re: Moto G5 Plus Battery Draining Fast

Hi Anne/ Moto Support,

 

I followed all the trubleshooting steps mentioned in 4 videos but it didn't resolve the battery draining issue.

 

What's the next step? Please help.

 

Warm regards, - Sasank

Senior MotoAgent
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Message 10 of 90

Re: Moto G5 Plus Battery Draining Fast


@SasankSN wrote:

Hi Anne/ Moto Support,

 

I followed all the trubleshooting steps mentioned in 4 videos but it didn't resolve the battery draining issue.

 

What's the next step? Please help.

 

Warm regards, - Sasank


Hi SasankSN,

 

You can try battery calibration.

 

1. Press and hold the power button until the phone reboots.
2. Plug into the supplied charger.
3. Allow the phone to charge to 100%
4. Leave on the charger for at least an additional hour.

 

 

Hope it works! 

 

-Anne

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