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5 Posts

04-18-2019

BE

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Re: Moto G5 Plus - Camera Error - Please Restart Camera

2019-04-18, 15:23 PM
This actually works!!!

Disabling google lens worked like a charm! This is the culprit.

The issues started for me with the latest security update but I never guessed google lens or changes to google lens would be the causing factor. Thank you!

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5 Posts

10-02-2017

NL

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Re: Moto G5 Plus - Camera Error - Please Restart Camera

2019-05-11, 21:23 PM

Yes, this works for me too.

Great.

Hope there will be a fix soon.

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1 Posts

08-09-2019

IN

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Re: Moto G5 Plus Camera Error Please restart camera

2019-08-09, 3:37 AM

Hello,

I have been using Moto G5 Plus (4 GB RAM, 32GB Internal Phone Memory, 16 GB Micro SD Card) since 2+ years and never faced any problems till now. 16 GB micro SD card is specifically formatted using the phone itself to use on this device as per the guidance given by Motorola.

 

Recently (4th Aug 2019), just to free up space from my phone, I deleted a huge quantity of WhatsApp and other images (easily 700-800 images).

From that day onwards, phone started behaving in a very weird manner.

Again, this is not something special and I have done such cleanup in the past also and it never caused any problem.

 

1) Whenever I try to use Camera, it gives me an error saying "Camera Error - Please Restart Camera"

2) Whenever I try to download anything from WhatsApp, Gmail or anything else, it gives me error "Download Failed - This download was unable to complete. Please try again later".

3) Whenever I try to upload any existing image which I can properly see on my device through Google Photos, I am getting error "the file format is not supported".

4) All of a sudden, the battery is discharging abnormally fast. Till last week, battery on my phone easily lasted 1.5 day or even more at times. Now it is draining from 100% to 15-20% within 6-8 hours with same amount of usage as before. Charging time is consistent with the past using Turbo-charger that comes along with the G5 plus phone.

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2 Posts

08-12-2019

IN

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Re: Moto G5 Plus Camera Error Please restart camera

2019-08-12, 8:14 AM
I have gotten same error
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2 Posts

08-12-2019

IN

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Re: Moto G5 Plus Camera Error Please restart camera

2019-08-12, 8:15 AM
I have followed aforesaid steps but didn't solve my problem,
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5 Posts

10-02-2017

NL

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Re: Moto G5 Plus Camera Error Please restart camera

2019-08-12, 8:49 AM

After disabling Google lens it went okay for a while, but the same problem came back.

 

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4 Posts

08-22-2019

IN

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Re: Moto G5 Plus - Camera Error - Please Restart Camera

2019-08-23, 7:11 AM
It didn't solve my moto G5 plus issue, what the heck had happened, used all solutions from last 2 days none of the solution worked out for me. don't understand suddenly what happened after Moto camera update from Google play store
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4 Posts

08-22-2019

IN

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Re: Moto G5 Plus Camera Error Please restart camera

2019-08-23, 7:16 AM
I tried all it wont work for me, hardware test also failed I don't know what happened suddenly please reply let me know what else I can do ? or try as a solution???
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1 Posts

10-14-2019

NL

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Re: Moto G5 Plus - Camera Error - Please Restart Camera

2019-10-14, 5:53 AM

Lenovo, please come with a proper solition for this issue. I'm getting very dissapointed about this g5. It worked fine for years and now i can't take a quick photo anymore. Fine if you make updates but if an update breaks the hardware solve it!

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1 Posts

10-25-2019

US

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Re: Moto G5 Plus - Camera Error - Please Restart Camera

2019-10-25, 2:30 AM
This really needs to be fixed. I am using Open Camera because Moto camera just doesn't work anymore
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