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207 Posts

06-13-2017

Netherlands

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  • Message 81 of 284

Re: Moto G5 Plus Camera Error Please restart camera

2017-07-12, 5:37 AM

@John422,

 

I said it before, a slow SD card is often the problem...   Can you tell what card your wife is using now? it might be useful for (some) of the people with the same problem they can try the same card as long that one seems to have the right writespeed.

The only right answer is the one that solves the problem !
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8 Posts

02-15-2014

Deutschland

19 Signins

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  • Message 82 of 284

Betreff: Moto G5 Plus Camera Error Please restart camera

2017-07-12, 20:55 PM

hello everyone.

 

I have the Same Problem with my Motorola G5. The Phone arrived today and the Camera have never started. I have no SD Card connected. 

 

Is there a solution for this Problem?

Lenovo when will i get an update. The Phone is new

 

I Hope you can help me.

 

Cele 

 

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10 Posts

08-11-2014

United Kingdom of Great Britain and Northern Ireland

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  • Message 83 of 284

Re: Moto G5 Plus Camera Error Please restart camera

2017-07-12, 22:51 PM

I have also experienced this problem ie the camera error message. It comes up 2 or 3 times or sometimes more and if I keep closing the camera app and trying again eventually it will work. The error message comes up in all situations and is nothing to do with the level of battery remaining at the time.

 

I have an SD card inserted as internal storage but clearly don't want to take it out as doing so when it is used as internal storage means you lose everything that is on the card. I have had my phone for a good few weeks now and didn't have this problem initially, only the past couple of weeks so am really not sure what that tells me! I do expect that this should be fixed soonest. It clearly is a common fault. I do not take photos very often but if I did I would be very very upset by this.

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10 Posts

08-11-2014

United Kingdom of Great Britain and Northern Ireland

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  • Message 84 of 284

Re: Moto G5 Plus Camera Error Please restart camera

2017-07-12, 22:53 PM

For some reason it is showing in my post that I am in Canada. I am not. I am in the UK!!

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Re: Moto G5 Plus Camera Error Please restart camera

2017-07-14, 21:45 PM

Have you all tried the troubleshooting steps provided?

 

- Clear cache/data of camera app through Settings>Apps>Camera>Storage>Clear Cache/Clear Data

- Reset App preferences through Settings>Apps>Menu>Reset all apps preferences

- Clear Cache Partition

 

 

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3 Posts

07-15-2017

India

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  • Message 86 of 284

Re: Moto G5 Plus - Camera Error - Please Restart Camera

2017-07-15, 17:15 PM

I have no use 3rd party camera application. I am using Moto camera only. Please tell me how can I solve the pblm? These type of pblm is irritating for me for  taking some photo. Another side phone performance s super.. please rply my msg & tell me how can I solve the pblm.

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3 Posts

07-15-2017

India

6 Signins

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  • Message 87 of 284

Re: Moto G5 Plus - Camera Error - Please Restart Camera

2017-07-15, 17:27 PM
Please reply my msg imediatly. I am waiting for ur ideas please help me.. 
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3 Posts

07-15-2017

India

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  • Message 88 of 284

Re: Moto G5 Plus - Camera Error - Please Restart Camera

2017-07-15, 19:06 PM
Please rply this msg I am waiting for this rply msg
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1 Posts

07-21-2017

India

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  • Message 89 of 284

Moto G5 Plus - Camera Error - Please Restart Camera

2017-07-21, 19:10 PM
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28352 Posts

02-02-2016

United States of America

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  • Message 90 of 284

Re: Moto G5 Plus - Camera Error - Please Restart Camera

2017-07-21, 20:03 PM

Here are some great troubleshooting videos that cover safe mode, cache clear, and factory reset. Try these suggestions and let us know

https://forums.lenovo.com/t5/Motorola-Owner-s-Blog/The-DIY-Movement-why-not-for-your-phone/ba-p/3375991


* Search box is your friend * I don't respond to PM if question belongs in forum
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