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Jobichayan
What's DOS?
Posts: 1
Registered: ‎09-15-2017
Location: IN
Views: 1,427
Message 121 of 248

Re: Moto G5 Plus Camera Error Please restart camera

No use Anne... Still the problem exist... Please try to solve the issue asap.

Bingopijama
What's DOS?
Posts: 1
Registered: ‎09-19-2017
Location: GB
Views: 1,379
Message 122 of 248

Re: Moto G5 Plus Camera Error Please restart camera

This happens often when using gesture to open camera, and when opening camera from Motorola Camera app. 

Also, when camera is working, there is an inconvenient lag between pressing shutter button and taking the photo. Often it happens that once photo has been taken there is also a lag in the time camera takes to be ready for next photo. 

 

 

 

 

henriki01
What's DOS?
Posts: 3
Registered: ‎09-21-2017
Location: DE
Views: 1,909
Message 123 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera

My problems with the camera started today. I OWN the Motorola G5 plus for 3 weeks now and I did not have these problems before.

the camera is now slow, makes the picture and than gives the message: camera failure, please restart camera. The picture that was made cannot be found.

I read that more people have the same problems.

can you help?

 

Other problem, that started yesterday, is:

I cannot remove pictures that came in through Whats App anymore. The removed pictures come back quickly after removing.

 

please help.

 

I was very satisfied with this smartphone but the kind of problems are not nice.

 

I'll wait for your reply.

 

With kind regards, Hennie Rouw

 

henriki01
What's DOS?
Posts: 3
Registered: ‎09-21-2017
Location: DE
Views: 1,911
Message 124 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera

Yes, I did but that did not help.

 

Gr. H

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,234
Registered: ‎02-02-2016
Location: US
Views: 1,906
Message 125 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera


@henriki01 wrote:

My problems with the camera started today. I OWN the Motorola G5 plus for 3 weeks now and I did not have these problems before.

the camera is now slow, makes the picture and than gives the message: camera failure, please restart camera. The picture that was made cannot be found.

I read that more people have the same problems.

can you help?

 

Other problem, that started yesterday, is:

I cannot remove pictures that came in through Whats App anymore. The removed pictures come back quickly after removing.

 

please help.

 

I was very satisfied with this smartphone but the kind of problems are not nice.

 

I'll wait for your reply.

 

With kind regards, Hennie Rouw

 


If you are getting camera errors and safe mode and reset doesn't fix it, then service is the next step.


* Search box is your friend * I don't respond to PM if question belongs in forum
tim_p78
Fanfold Paper
Posts: 7
Registered: ‎05-08-2017
Location: GB
Views: 1,820
Message 126 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera

So you are saying that there is a hardware issue with cameras in the Moto G5 Plus!

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,234
Registered: ‎02-02-2016
Location: US
Views: 1,816
Message 127 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera


@tim_p78 wrote:

So you are saying that there is a hardware issue with cameras in the Moto G5 Plus!


I am not sure who you are asking... but

 

the same advice is given regardless of model of phone, or even brand of phone.

 

If the user available troubleshooting steps don’t work, service is the next step. 

 

I hope that clarifies things. 


* Search box is your friend * I don't respond to PM if question belongs in forum
PCMR
Blue Screen Again
Posts: 33
Registered: ‎07-25-2017
Location: IN
Views: 1,169
Message 128 of 248

Re: Moto G5 Plus - Camera Error - Please Restart Camera

Bro in consideration of camera

MOTO G5S PLUS is not upiri the mark and not at all performing well bro

Vivek5503
What's DOS?
Posts: 1
Registered: ‎09-25-2017
Location: IN
Views: 1,341
Message 129 of 248

Re: Moto G5 Plus Camera Error Please restart camera

I am facing the same problem. It's for front & rear camera both. I had restarted & clear camera data & restarted again but no response from camera. Whenever I clicked the shot the camera shows restart the camera 

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Abhi90
Ctrl-Alt-Del
Posts: 78
Registered: ‎03-19-2016
Location: IN
Views: 1,703
Message 130 of 248

G5 Plus, Repeated "Please restart camera" error

In my g5 plus, whenever i open camera,it simply shows "please restart camera" it is showing very often now. 

Before suggesting something i want to tell you, i have already:-

1. Cleared cache and clear data in camera app

2. Switched off and restarted phone

3. Uninstalled any other camera app in phone

4. Updated moto camera app from play store.

Please provide some help!! G5 Plus has a great camera but due to

Error in moto camera app, the whole pleasure of taking photos is getting spoiled.

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