05-16-2017 05:02 AM
In my case, I traced the problem to the use of the SD card as Internal Storage. Apparently my SD card (PNY Elite) is not fast enough to be used as internal storage -- once I converted the SD card to Portable Storage, this camera error went away.
05-20-2017 10:01 PM
Happened to me once but i got it under control by force closing it. Check if it works or u can simply reboot ur device. If nothing happens make sure u have enough storage left in ur device
05-23-2017 12:38 PM
05-26-2017 08:08 AM
I tried the basic deleting camera data/forcing stop/disabling/rebooting re-enabling and the problem still persists.
My situation was that it worked last night and then this morning it did not? Any ideas?
05-26-2017 10:33 PM - edited 05-26-2017 10:35 PM
Same issue here. Has happened several times since purchase. The error appears usually 2 times, and on the third time (closing and opening the camera app), camera works. No restarts were required. But several times, this '3 times thing' is required.
Sd card - used as external storage. No additional camera apps, launchers, battery, Antivirus, non-playstore apps installed yet.
It has even embarrassed me a few times, with a group waiting to be clicked in front and me fiddling with the phone.
05-27-2017 04:48 PM
I have the exact same issue as @vjrahul, it needs closing camera app 2 times and opening again. Using internal storage for saving photos. SD card is being used as external storage only. This is really frustrating.
05-27-2017 08:22 PM
I just got a new moto g5 plus today and have yet to see evidence the camera actually works. Have gotten nothing but 'Camera Error Please Restart Camera'.
* I never inserted an SD card until a while into looking into this problem
** I inserted an SD card -- it did not help
** I formatted the SD card -- it did not help
* I started the phone in safe mode to see if that would help -- it did not
* I tried force stop and retrying -- did not help
* I tried clearing data, cache, disabling, re-enabling -- did not help
I'm about to return the phone for a refund but only want to do this as a last resort as I need a phone for the vacation I have planned in two days!!! Can you please help?